Director, Payments Partnerships

Posted 5 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
165K-264K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
We empower the restaurant community to delight guests, do what they love, and thrive.
The Role
The Director of Payments Partnerships at Toast is responsible for managing strategic partnerships within the payments sector, leading negotiations with enterprise customers, and coordinating cross-functional initiatives across product, engineering, compliance, and legal teams to enhance Toast’s fintech ecosystem.
Summary Generated by Built In

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast is seeking an experienced business development and partnerships professional. This person will be part of the team responsible for developing, executing and managing partnerships that enable Toast’s product and fintech ecosystem. They will work to lead negotiations with partnerships that support our enterprise merchants, as well as direct negotiations with end customers representing our payments business.  Additionally, this person will lead cross-functional payments initiatives, managing internal stakeholders such as product, engineering, compliance, risk, and legal to ensure internal alignment. 

About this roll* (Responsibilities)

  • Managing strategic partnerships with key payments partners (e.g. Enterprise, Wallets, Networks) 
  • Manage contractual negotiations with enterprise customers, representing the Fintech payments business and ensuring standards across key contractual terms  
  • Drive business development efforts with wallets (e.g. Apple Pay) and payments networks in the US
  • Foster, negotiate and execute joint initiatives to launch new and improve existing products and services to benefit Toast’s customers
  • Establish strong relationships with key decision makers at partner organizations; articulate the Toast value proposition, gain an understanding of partner goals and craft mutually beneficial strategies
  • Work cross-functionally with internal stakeholders (such as product, engineering, legal, compliance, program management and partner operations) on the design and execution of partnership strategies 

Do you have the right ingredients*? (Requirements)

  • 10+ years of business development and/or partner management experience, preferably working at or with Fintechs serving the enterprise space (bonus for merchant negotiation experience)
  • 4+ years of payments industry experience, preferably with Fintechs, acquirers or payments networks
  • A proven track record of working effectively in a product and customer first technology company with rapid change and growth 
  • Strong negotiation skills, direct experience with (and enjoyment of) complex contractual negotiations  
  • Prioritization and the ability to navigate competing demands and complex problems


Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-Remote

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range

$165,000$264,000 USD


We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

What the Team is Saying

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The Company
HQ: Boston, MA
4,500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.

Why Work With Us

Our recipe for an awesome workplace:

One splash of friendship
A dollop of impact
A sprinkle of no hierarchy &
A heavy spoonful of individuality

Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work.

*100% Sunday scary free

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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