The Role
Lead and operate Function's imaging partner network across 200+ facilities: manage account management, onboarding, SLAs, CRM hygiene, commercial terms, and high‑stakes escalations. Set market and partner strategy, coach and grow a team, coordinate launches and cross-functional integration, and support product and international expansion to ensure partner performance and member satisfaction.
Summary Generated by Built In
About Function
The Role
What You'll Do
What We're Looking For
What’s In It for You
Why You'll Love Working With Us:
Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. Through advanced diagnostics, deep biomarker testing, longitudinal data, and AI-enabled insights, Function equips hundreds of thousands of members with the intelligence to take control of both the quality and length of their lives. Function has been recognized as one of Fast Company's Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z), with a recently announced $298M Series B.
Function's Imaging Team powers one of the most advanced cancer screening platforms in the world, offering AI-driven MRI scans across 13 organs at 200+ imaging facilities in 150+ cities across the US and abroad. This infrastructure sits at the core of Function's mission to move healthcare from reactive to proactive, and is scaling rapidly as part of the company's next chapter of growth.
We are building a world-class team that believes deeply in that mission, operates with a relentless bias toward action, and brings the technical rigor to match the ambition.
The Director of Partnerships, Imaging owns Function's imaging partner network end to end: how it runs, how it performs, and the decisions that shape it. The job is two things. Run the machine: the account management team, onboarding and launch, SLAs, and the CRM and process hygiene that keep the network clean. Drive the calls: market prioritization, partner mix, remediation versus exit, and the highest-stakes escalations.
This is a builder's role with a manager's responsibilities, and it demands an entrepreneurial operator. You'll move fluidly between managing our most important relationships, and supporting the team through day-to-day execution. You set the strategy for where we expand next and the standards for how we operate once we're live, and you're accountable for the outcomes either way.
Own the partner network
- Own the health, performance, and composition of Function's imaging partner network across 200+ facilities
- Keep the CRM accurate as the single system of record for the network
Drive network strategy decisions
- Set market prioritization based on member demand and coverage gaps
- Own partner mix, remediation versus exit calls, and the highest-stakes escalations end to end
- Bring commit-level recommendations on exits, exclusivity, and major market bets to the COO for ratification
Lead and develop the team
- Manage a team of account managers who own partner relationships and drive onboarding and ongoing performance
- Coach through escalations and complex integrations; step in directly on the highest-stakes relationships
Own commercial terms on critical relationships
- Own renewals and contract work on a small set of the network's most important partnerships, including pricing, exclusivity, and service-level terms
- comfortable owning commercial and contract work on your most important relationships, working with Legal from redline to signature
Drive onboarding and launch
- Ensure partners go live cleanly, with the AM acting as project manager and coordinating across Member Experience, Ops, and integration/engineering
- Own the launch-to-stable transition and resolve the operational issues that drive member complaints
Enable new products and expansion
- Work with Product and MRI Ops to bring new scan capabilities onto the network
- Support international expansion (UK, and new markets) with the partner strategy to back it
- Maintain the systems and documentation that let the function scale — CRM, SOPs, and institutional knowledge
Work cross-functionally
- Coordinate closely with Ops, Product, Finance/Billing, and Member Experience to keep partnerships performing and members well-served
- Represent the voice of the partner network in internal planning and roadmap discussions
- 5+ years leading partner or provider network operations, ideally in healthcare, imaging/radiology, diagnostics, or a related regulated space
- Has owned a partner network, provider network, or book of business with real performance accountability. Network ops leaders at health systems, imaging networks, or diagnostics companies fit the pattern
- You've made consequential network decisions and stood behind them: exits, remediations, escalations you owned end to end
- Experience managing and developing a team through escalations and complex operational work
- Entrepreneurial operator: you take ownership of ambiguous problems, act without waiting for direction, and build the process where none exists
- Strong operator's instinct: you build repeatable process, document what matters, and keep systems clean
- Comfort working cross-functionally with Product, Ops, and Legal, and translating between commercial and operational needs
- Excellent written and verbal communication; direct, concise, and organized
- Bias toward ownership and follow-through in a fast-moving, high-growth environment
As the Director of Partnerships, Imaging you have the opportunity to be an early leader at Function Health and work with an all-star team focused on detecting cancer early for everyone in the world. You're also going to have access to benefits such as:
- Competitive Salary
- Stock options
- Comprehensive health, dental, and vision plans for you and your family
- Wellness and commuter benefits
- Competitive vacation policy
- A culture that emphasizes learning
- Professional development budget for continued learning
- Opportunity to directly impact our mission of saving lives through early cancer detection
We value our team at Function and offer a competitive salary and benefits package, flexible working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people’s lives, we would love to hear from you.
At Function, we celebrate diversity and are committed to building a diverse and inclusive workforce. As an equal opportunity employer, we do not discriminate on the basis of race, color, gender identity, ancestry, religion, age, sexual orientation, national origin, disability, marital status, Veteran status, or any other occupationally irrelevant criteria.
Join the Function Health team and become a part of our mission to build a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health.
Important Notice: Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at [email protected].
Skills Required
- 5+ years leading partner or provider network operations
- Experience in healthcare, imaging/radiology, diagnostics, or a related regulated space
- Owned a partner or provider network or book of business with performance accountability
- Proven track record making consequential network decisions (exits, remediations, escalations) end to end
- Experience managing and developing a team through escalations and complex operational work
- Experience owning renewals and contract work, including pricing, exclusivity, and SLAs; comfortable working with Legal from redline to signature
- Entrepreneurial operator who builds processes and drives ambiguous projects to completion
- Strong operator instinct: build repeatable processes, document key workflows, and keep systems (CRM, SOPs) clean
- Comfort working cross-functionally with Product, Ops, Finance/Billing, Member Experience, and Legal
- Excellent written and verbal communication; direct, concise, and organized
- Bias toward ownership and follow-through in a fast-moving, high-growth environment
Function Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Function Health and has not been reviewed or approved by Function Health.
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Retirement Support — Pay packages are described alongside a competitive 401(k) match program, which can strengthen overall total-rewards value. This adds a longer-term financial benefit beyond cash compensation.
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Healthcare Strength — Comprehensive health insurance options for employees and families are described as part of the benefits package. That breadth can materially increase perceived compensation value, especially for dependents.
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Leave & Time Off Breadth — An open time-off policy plus a set of company holidays is described as part of the offering. This can improve the overall rewards experience even when cash pay varies by role.
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The Company
What We Do
One mission—empowering you to live 100 healthy years. Starting with 100+ lab tests and insights from medical experts in heart, hormones, cancer, and more
