Director, P&C Business Partner

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

At the heart of our company, the Global People & Culture (P&C) team partners with employees across the business to deliver a meaningful, end-to-end employee experience. We live our values every day and are committed to creating a workplace where everyone feels they truly belong. As part of our team, you’ll be encouraged to challenge the status quo, bring fresh, progressive thinking, and help drive impactful change. With a presence in over 30 countries and supporting more than 30,000 employees globally, our work has real scale and influence. We’re passionate about building an environment that amplifies purpose, passion, and play in every aspect of the employee experience. We value meaningful work, personalized career growth, and the opportunity to shape a world-class People & Culture organization.

Everyday, our Global People & Culture team role models the following strategic pillars:

• Performance and Growth: Attract and retain the best of the best. Support and inspire them to grow and contribute at the highest level
• Leadership Development: Cultivate skills and capabilities that make exceptional, innovative leaders
• Total Rewards: Reward and incentivize our people when and how it matters
• People Systems: Create integrated systems and processes that are intuitive and effective, and that yield actionable insights, designed with our people at the center
• Operational Excellence: Execute with excellence, fostering a culture of collaboration while empowering our people

The Opportunity: 

Responsible for overseeing all facets of human resources practices and processes. This role involves developing and implementing P&C strategies, as well as providing expert guidance to senior management on all P&C-related matters. The P&C Director plays a pivotal role in cultivating a positive work environment, ensuring adherence to labor regulations, and effectively managing the HR team.

What Your Impact Will Be: 

• Overall responsible for HR function for plant
• Be an Influential Advisor for GM and Leadership team on critical business priorities in terms of proactively identifying gaps in cross-functional alignment & mobilizing manpower resources to deliver operations results
• Build high performing work culture for the site in partnership with leadership team
• Influence stakeholders by delivering meaningful messages with confidence
• Drive employee engagement programs to maintain high morale and engagement score (GPS) of employees
• Understands how the business’ priorities connect to the broader cross functional goals through daily Gemba walk to connect with employees in front line to have good understanding of pulse of organization and proactively work on any gaps in people processes
• Ensure robust HR process and delivery as per SLAs across Employee life cycle i.e. Recruitment, Onboarding, Talent Development, Employee Relations, Exit process
• Act as thought partner with GM & Leadership team to enable organization changes to support transformation and deliver with leadership team on OFG targets in terms of fixed cost savings on headcount
• Maintain cohesive IR environment by building strong partnership and collaboration with Union Committee
• Guide and support ER manager to lead CLA with Union
• Drive change management and partner with leadership team to drive digital journey for the plant
• Assesses capability gaps within teams and creates development plans to close gaps and improve capabilities
• Sustainably embed DE&I across all talent strategies
• Develop strategic messages to inform communication plans aligned to business and HR objectives

What We’re Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• Bachelor's Degree in P&C or a related field
• 10 to 15 years of experience in People & Culture / Human Resource Management
• 10 years of management experience
• Proficient in all HR modules with a comprehensive understanding of modern enterprise HR management models. Knowledgeable about national laws, regulations, and policies pertaining to contract management, salary systems, insurance, and welfare.
• Experienced with personnel administration workflows and adept in managing human resources affairs.
• Fluent in English and Thai.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy