Director of Operations
Pay from $300,000 to $375,000 per year
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
Are you a leader with a track record of building high-performing teams and driving operational excellence? Uline is seeking a Director of Operations to lead our Ontario, CA campus, overseeing a team of 700+ employees across multiple teams.
As leader of one of our largest facilities at 2 million square feet, you will shape strategy, optimize performance and ensure legendary customer service across operations. Join North America’s leading distributor of shipping, industrial and packaging materials and drive our continued growth!
Position Responsibilities
Provide executive-level leadership across warehouse, customer service and sales operations, driving results and upholding company standards.
Build, develop and lead a team of 700+ employees, including senior leaders, with a focus on performance, accountability and long-term talent development.
Drive operational excellence, using data and reporting to identify improvement opportunities and maintain best-in-class service levels.
Establish clear goals and expectations across all levels, reinforcing Uline’s high standards and customer-first culture.
Lead operational audits, performance reviews and continuous improvement efforts across functions.
Partner with corporate leaders to align strategy with overall business objectives.
Minimum Requirements
Bachelor's degree. MBA preferred.
15+ years of experience leading large employee teams (500+) across multiple functional disciplines.
Proven ability to recruit, develop and retain high-performing leaders.
Strong background in operational leadership, performance management and data-driven decision making in a fast-paced, high-performance environment.
Experience in B2B or e-commerce environments is a plus.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Skills Required
- Bachelor's degree
- MBA
- 15+ years of experience leading large employee teams (500+) across multiple functional disciplines
- Proven ability to recruit, develop and retain high-performing leaders
- Strong background in operational leadership, performance management and data-driven decision making in a fast-paced, high-performance environment
- Experience in B2B or e-commerce environments
- On-site work at the Ontario, CA campus (all positions are on-site)
- Successful completion of pre-employment hair follicle drug screening
Uline Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uline and has not been reviewed or approved by Uline.
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Strong & Reliable Incentives — Annual bonuses and profit sharing are consistently highlighted as meaningful parts of total compensation. These incentives are described as a major plus that materially boosts overall pay for many roles.
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Retirement Support — A 401(k) match with immediate vesting at a strong level is repeatedly described as part of the package. This feature is portrayed as a standout financial benefit supporting long‑term savings.
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Healthcare Strength — Healthcare is characterized as complete and highly competitive, complemented by FSA options and an EAP. Employee‑only medical coverage is often described as strong.
Uline Insights
What We Do
Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service
