Director of Operations

Posted 14 Days Ago
Be an Early Applicant
Santo Domingo
In-Office
Senior level
Financial Services
The Role
The Operations Director will oversee office operations, improve management systems, ensure compliance, recruit and train staff, and enhance customer service.
Summary Generated by Built In

Company Overview:

One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with a wide variety of flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses to new heights. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company's expansion. We know that our success hinges on our people, and we strive to enable them to do what they do best.

Why Join Us?

At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team:

  • Innovative Environment: Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech.
  • Professional Growth: We invest in our employees’ growth with continuous learning opportunities, training programs, and career advancement paths.
  • Supportive Culture: Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact.
  • Community Focus: Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation’s financial health.
  • High-Performing Team: Join a team of badasses who are committed to excellence and are integral to our company's expansion and success.

We're looking for an experienced Operations Director to join our team and help oversee the operation of our office in Santo Domingo. As Director, you'll be responsible for ensuring that our team is working effectively and delivering the high level of service that our clients have come to expect.

Responsibilities
  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes, and best practices
  • Help the organization’s processes remain legally compliant
  • Formulate strategic and operational objectives
  • Recruit, train, and supervise staff
  • Find ways to increase the quality of customer service

Requirements
  • Knowledge of organizational effectiveness and operations management
  • Familiarity with business and financial principles
  • Excellent communication skills
  • Leadership ability
  • Outstanding organizational skills
  • Degree in Business, Operations Management, or a related field
  • 3 or more years of experience
  • 5 years Managing Managers
  • Advanced English (Fully bilingual)
  • Call Center experience
  • Proven work experience as Operations Manager or similar role

Benefits
  • Competitive Salary
  • Commissions
  • Law benefits
  • Great work environment
  • Growth opportunities

Top Skills

Business Principles
Communication Skills
Financial Principles
Operations Management
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The Company
HQ: Miami, FL
128 Employees
Year Founded: 2010

What We Do

One Park Financial helps small business owners access working capital. Through our own direct experience, we understand the strengths and needs of entrepreneurs and owners of smaller businesses and the challenges they face when searching for funding options. We believe everyone deserves a chance to succeed and own their dreams – on their own terms. And we know that small and mid-sized businesses are critical to the well-being of their communities and the financial strength of our nation.

Voted TOP WORKPLACE 2017, 2018, 2019, 2020 in South FL!

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