Ocean Customer Service Representative

Reposted 4 Days Ago
Be an Early Applicant
Santo Domingo
In-Office
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The Ocean Customer Service Representative ensures timely movement of freight while providing exceptional customer service in ocean import and export tasks.
Summary Generated by Built In
Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Ensure timely and accurate movement of freight and information, while providing exceptional customer service.

TASKS AND DUTIES

Ocean Import Responsibilities:

  • Log & Prepare File For Import
  • Receive Documents
  • Process Shipments
  • Monitor Shipments
  • Invoicing

Ocean Export Responsibilities:

  • Receive Documents
  • Prepare Shipments
  • Route Shipments
  • Manage Freight Receipt
  • Process Shipments
  • Monitor Shipments

Qualifications

  • College graduate or above
  • Global logistics industry knowledge
  • Good computer skills (e.g., MS Excel, MS Word)
  • Fluent in English

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation.
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Top Skills

Excel
Ms Word
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The Company
HQ: Seattle, WA
15,812 Employees
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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