Company Overview
ClickMint is a boutique e‑commerce growth platform headquartered in Malibu, combining proprietary generative‑AI diagnostics with seasoned CRO architects. We detect site friction, design precision tests, and launch A/B and multivariate experiments—delivering rapid ROI through end‑to‑end execution across strategy, creative, analytics, and code. Founded in 2024 by industry veterans, we support scaling eCommerce brands without increasing traffic spend.
Role Overview
As CRO Director at ClickMint, you will lead the design, execution, and scaling of conversion optimization programs. You’ll manage testing strategies, mentor CRO specialists, and collaborate cross-functionally to continuously drive measurable revenue gains.
Key Responsibilities
- Strategy & Leadership
- Define and execute the overall CRO vision, roadmap, and testing strategy aligned with business goals.
- Lead a small team of CRO managers/strategists, fostering an experimentation mindset.Growth RolesMultiplyMii
- Testing & Execution
- Spearhead A/B and multivariate experiments across e-commerce funnels, landing pages, product and checkout flows.
- Use behavioral diagnostics (heatmaps, session recordings, funnel analytics) to prioritize tests and interpret results.
- Leverage ClickMint’s AI‑driven diagnostics and historical data modeling to predict outcomes and project revenue impact.
- Cross‑Functional Collaboration
- Partner with product, UX/UI, engineering, marketing, and analytics to implement test variants and ensure seamless launches.
- Communicate findings, insights, and recommendations to executives and stakeholders.
- Data & Analytics
- Track and report on KPI performance: conversion rates, AOV, revenue uplift, test velocity.
- Conduct quantitative and qualitative research to uncover user friction points.
- Continuous Improvement
- Stay current with CRO best practices, tools, and emerging trends.
- Consistently refine experimentation frameworks and internal processes
Required Qualifications
- Bachelor’s degree in Marketing, Analytics, Business, or related field.
- 7–10+ years in CRO, digital optimization, growth marketing, or e-commerce conversions; minimum 3 years in leadership.
- Deep experience with CRO tool stack (Optimizely, VWO, Hotjar, Crazy Egg, Google Analytics, Adobe Analytics, heatmaps, session recording).
- Proven track record of driving revenue lift through structured experimentation across complex e‑commerce journeys.
- Strong analytical mindset, comfortable translating behavioral data into strategic plans.
- Excellent leadership, collaboration, and communication skills—able to influence at executive level.
- Familiarity with AI‑augmented diagnostic platforms or ability to quickly adapt to proprietary ClickMint tools is a plus.
Ideal Candidate Traits
- Strategic and data-driven with a passion for experimentation and user experience improvement.Growth Roles
- Detail-oriented and metrics‑obsessed with a bias toward action.
- Comfortable in a fast-growing, startup-like environment with cross-functional fluidity.
- Creative thinker and collaborative problem solver.
Compensation & Benefits
- Competitive salary (Malibu-level of pay, commensurate with experience).
- Hybrid schedule: a combination of remote work and in-office days at Malibu HQ.
- Benefits package (health, paid time off, performance bonus).
- Opportunity to shape CRO infrastructure at a high-growth, AI-enabled ecommerce optimization company.
How to Apply
Please submit your resume, a brief cover letter highlighting CRO case studies or results, and any pertinent portfolio links.
Job Type: Full-time
Pay: $145,000.00 - $160,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
Work Location: Hybrid remote in Malibu, CA 90265
Top Skills
What We Do
ClickMint pairs proprietary generative-AI diagnostics with senior CRO operators to uncover friction, launch precision tests, and unlock compounding gains—helping high-growth e-commerce brands scale faster without buying more traffic. Founded by the creator of one of the nation’s top-performing digital marketing firms—honored by Inc. as a Fastest-Growing Company for seven consecutive years and ranked among the Top 50 U.S. marketing agencies for four years—ClickMint is guided by proven leadership and built on a decade of executional excellence.
Our proprietary AI-powered conversion technology synthesizes on-site behavioral patterns, best-practice benchmarks from the competitive landscape, and insights from over $5B in e-commerce revenue and 100,000+ historical optimizations. It then recommends high-impact remediations with modeled outcomes and confidence scoring, ensuring every experiment is both targeted and defensible.
ClickMint is a high-performance, innovation-driven company where technology and strategy unite to deliver measurable results. We hire exceptional talent across AI, e-commerce, data science, design, and client strategy—people who thrive on solving complex problems and pushing boundaries. Our culture values ownership, curiosity, and continuous learning, with a strong emphasis on in-person connectivity that fuels collaboration and creativity. Operating in a hybrid work environment, we balance flexibility with the benefits of face-to-face interaction. Every team member is empowered to make decisions that directly impact client success, contributing to a smarter, more efficient future for e-commerce growth.
Why Work With Us
ClickMint is small enough for your ideas to make an impact and nimble enough to move fast. You’ll work on projects that blend AI innovation with creative problem-solving—and see your work directly fuel client growth. We value curiosity, collaboration, and a bias toward action.
Gallery
ClickMint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
ClickMint’s hybrid policy lets employees work where they’re most productive—at home or in our Malibu office. While most days are flexible, some meetings may require in-person attendance. Stay connected, communicate, and do your best work anywhere.
