At Better Debt Solutions, our mission is to nurture a culture of compassion and empowerment. It is rooted in empathy and driven by tailored strategies, transparent practices, and exceeding expectations. By focusing on helping individuals thrive, we unite our team and clients in a shared journey towards a BETTER future.

This role is an in office position for candidates within a commutable distance of our Irvine location. This role is an Exempt Salary ranging from $120,00-170,000. This role is open to candidates who do not require visa sponsorship. 

Join our team at Better Debt Solutions and be a part of an exciting chapter in our company's growth! We're on the lookout for an experienced Director of Operations with strong organization skills that possesses strategic thinking, and a deep understanding of operational processes. This role will work closely with senior leadership to develop and implement operational strategies that align with the company's goals and objectives. If you are passionate about scaling out an operations department and joining a growing team, this role is for you! Your expertise and enthusiasm will play a pivotal role in shaping our future. Come join us and make an impact!

Why Work for Better Debt Solutions:

• Medical, Dental, Vision
• Career Opportunities & Progressive Career Paths
• Work Culture that empowers and uplifts you!
• BBB Accredited Company

What you'll be doing:

• Develop and implement operational strategies, processes and objectives through working collaboratively with executives and other leaders to ensure alignment with the overall organizational strategy.
• Efficiently allocate and manage resources, including budgets and personnel resources to maximize operational effectiveness.
• Identify potential risks to the organization's operations and develop strategies to mitigate them.
• Provide leadership and guidance to the operations team, fostering a culture of collaboration, accountability, and continuous improvement.
• Prepare regular reports on operational performance for senior management, highlighting key metrics and areas for improvement.
• Work closely with other departments to ensure alignment and collaboration on organizational initiatives.
• Responsible for driving and managing the change associated with organizational growth.
• Build processes and infrastructure to enable scalable, measurable and profitable growth. 
• Perform other duties as assigned.

What we are looking for:

• Bachelor's degree in business administration, operations management, or a related field. Master's degree preferred.
• 8 plus years of Operations leadership experience within the Financial Industry, preferably Debt Settlement. 
• Proven experience scaling a successful Operations department
• Strong technical skills.
• Extensive knowledge  of financial principles, reporting and budget management.
• Experience using Google Workspace, Microsoft Excel, and other relevant softwares. 

Better Debt Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.