Director of Operations

Posted Yesterday
Be an Early Applicant
Spokane Valley, WA, USA
In-Office
105K-135K Annually
Senior level
Logistics • Industrial • Manufacturing
The Role
Lead branch operations including warehouse and production management, capacity planning, inventory control, CDL driver oversight, safety culture, SOP development, training, vendor relationships, and continuous improvement to meet customer service, cost control, and profitability goals.
Summary Generated by Built In

DIRECTOR OF OPERATIONS:

The building materials industry is a trade that offers long-term stability and career growth opportunities. Alliance Door Products is a community of caring and motivated professionals. Apply now and find out how our company values support our status as an industry-preferred employer.

Copy and paste the link below for an inside look at what it is like to be on the Alliance Door Products team!

https://www.alliancedoorproducts.com/us/careers

ROLE: The Director of Operations shall reflect the goals and objectives as stated in the Alliance Door Products Statement of Purpose. They will reflect visionary leadership as team mentor, team facilitator, and team educator in strategic warehouse organization, production management, capacity planning, inventory control, and management to most effectively meet the customer's and organization's operational requirements. This position works in close coordination and collaboration with the Branch Director of Sales, who is responsible for all sales-related functions at the branch. Together, they are responsible for meeting customer needs, operating an effective and efficient operation, controlling costs, and ensuring the overall profitability of the branch.

RESPONSIBILITIES:

  • Foster a "Safety First" culture; continually work, proactively, to create a safe work environment with particular focus on machine operator safety, safe material handling, and forklift/pedestrian safety.
  • Develop Operations Experts who are continually refining their processes and capabilities.
  • Be instrumental in growing and developing our team.
  • Provide training and development opportunities and encourage positive communication between departments.
  • Provide ongoing employee feedback; proactively address any performance issues in a timely manner.
  • Manage CDL drivers, including scheduling, performance, and ensuring full compliance with DOT rules and regulations.
  • Develop strategic capabilities and core competencies that are specific and relevant.
  • Lead by example in creating a customer-focused environment where the very best customer service is provided.
  • Optimize the utilization of raw material through warehousing and inventory control to include cycle counting and coordination of physical inventory, ensuring the most cost-effective use of materials and company resources.
  • Manage all operations, including production and capacity planning (people and resources), shop and warehouse layout, timely and accurate receiving, and in-bound/out-bound load scheduling.
  • Ensure that material and production quality specifications are met by implementing proper manufacturing processes to maximize efficiency while leading continuous improvement.
  • Partner with leadership to support the continuous development of innovative products and solutions and state-of-the-art production capabilities.
  • Attain a high level of product and industry knowledge and customer service requirements through research to successfully develop business strategies, strengthen our customer service relationships, and build operational efficiency.
  • Develop standard operating procedures to support foundational stability and continuous improvement, focusing on efficiency.
  • Provide training materials and programs for the production shop and warehouse to include organizing and mapping of products.
  • Develop relationships and negotiate service agreements with industry partners to most effectively service customers and maintain facilities and warehouse equipment (e.g. logistics, material vendors, mechanical contractors, etc.).

CORE SKILLS & QUALIFICATIONS:

  • Positive attitude with a servant's heart, flexible, and adaptable.
  • Demonstrated leadership.
  • 5 or more years of upper management experience that included profit and loss accountability.
  • Experience with DOT rules and regulations is preferred.
  • The ability to skillfully coach and mentor others, along with a sincere desire to create opportunities for their participation and growth.
  • Advanced technical skills to develop, implement, and execute strategic solutions.
  • Passion for driving change and delivering results through commitment to operational excellence and continuous improvement.
  • Commitment to communicate and collaborate professionally.
  • Knowledge of door and millwork products & services.
  • Strong Mechanical aptitude preferred.
  • Understanding of how the ERP system functions and the discipline needed to adhere to the process.
  • Knowledge of Microsoft Office (Excel, Outlook 10) and strong general computer skills.
  • Excellent communication skills: interpersonal, verbal, and written ability to efficiently learn and master product information, processes, and procedures.
  • Have the drive and ability to create and foster a successful team environment.
  • Reflect our Statement of Purpose authentically.

PHYSICAL REQUIREMENTS:

  • Must be able to remain in a stationary position for prolonged periods of time.
  • Are you able to move and have the capacity to work inside the office and warehouse?
  • Ability to operate a computer and other office equipment.
  • The ability to communicate information and ideas clearly through written and verbal forms so that others will understand.
  • The capability to lift and move heavy objects occasionally, such as doors or equipment.
  • Ability to stand, bend, stoop, and reach comfortably.

COMPENSATION & BENEFITS:

  • Competitive Wage $105,000-$135,000
  • Medical/Dental/Vision insurance and Health Savings Accounts (HSA's) with employer contributions
  • Retirement Plan
  • Paid Holidays
  • Paid Time Off
  • Paid Bereavement Leave
  • 401K

MORE ABOUT OUR COMPANY:

We are an equal opportunity employer and one of North America's leading distributors of high-quality door products. The great service and products we deliver are a result of the hard work and talent of our exceptional team. We work very hard to hire the best team members who share our core values in respect for all people, integrity in every situation, and quality in everything we do. A supportive team with diverse backgrounds and career experiences from all around the world strengthens who we are and provides many opportunities for continuous growth and development within our Company.

Job offer is contingent upon passing a pre-employment drug test, including marijuana. As a standard part of the employment application process, Alliance Door Products may request employment references.

#AllianceDoorProducts5

Skills Required

  • 5 or more years of upper management experience that included profit and loss accountability.
  • Demonstrated leadership and ability to coach and mentor others.
  • Manage CDL drivers, including scheduling, performance, and ensuring compliance with DOT rules and regulations.
  • Experience with DOT rules and regulations.
  • Understanding of how the ERP system functions and discipline to adhere to processes.
  • Knowledge of Microsoft Office (Excel, Outlook) and strong general computer skills.
  • Knowledge of door and millwork products and services.
  • Advanced technical skills to develop, implement, and execute strategic solutions.
  • Passion for driving change and delivering results through operational excellence and continuous improvement.
  • Experience with inventory control, cycle counting, and coordination of physical inventory.
  • Ability to develop standard operating procedures, training materials, and run warehouse/shop layout and scheduling.
  • Strong mechanical aptitude.
  • Excellent interpersonal, verbal, and written communication skills.
  • Capability to lift and move heavy objects occasionally and perform physical tasks (stand, bend, stoop, reach).
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The Company
224 Employees
Year Founded: 1978

What We Do

Founded in 1978, Lynden Door, Inc. is a family-owned and operated leading producer of residential, commercial, and architectural interior wood doors in the Western United States and Canada. The company specializes in high-quality interior door products, including molded panel and flush doors, and is committed to sustainable manufacturing practices and excellence in design for a variety of architectural projects.

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