Director, Operations Management - CAI DealShield

Company

Cox Automotive - USA

Business Operations

Director, Operations Management

DirectorHybrid - Ability to work remotely part of the week

Yes, 25% of the time

Day

Compensation

Compensation includes a base salary in the range of $148,500.00 - $247,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

***Candidates must reside in the Atlanta, GA market with expectations to go into the office as needed for team collaboration. 

Job Summary:

Leads growth strategy for the DealShield portfolio, from market sizing and business case through commercialization and implementation, with P&L accountability for new products. Partners with commercial and field teams to support independent auction network expansion. Applies business intelligence and continuous improvement methods to scale. Leads and develops a team of 5.

Primary Duties/Key Responsibilities:

• Owns multi-year growth strategy for the DealShield portfolio: market sizing, prioritization, and business case development.

• Leads development, commercialization, and implementation of new DealShield products including Return Advantage and Seller Guarantee. Accountable for post-launch P&L.

• Supports independent auction network growth through analysis, location economics, and onboarding readiness. Monitors partner profitability and addresses performance issues.

• Leverages business intelligence to assess trends, surface cross-organizational issues, and recommend action. Applies Streamline360 methods to scale efficiently.

• Leads, coaches, and develops a team of 5. Builds bench strength by delegating strategic scope, not execution.

Required Experience & Specialized Knowledge and Skills:

• BS/BA degree in a related discipline with 10 years of experience in a related field and at least 5 years in a management or lead role; or MS/MA degree in a related discipline with 8 years of experience in a related field; or Ph.D. in a related discipline with 5 years of experience in a related field.

• Agility, flexibility, and a "how can we" positive attitude.

• Strong analytical thinking and decision-making.

• Demonstrated ability to think ahead and drive proactive action.

• Demonstrated ability to develop and defend strategy independently, translating ambiguous market opportunity into a funded, sequenced plan.

• Customer Focus: alignment of activities and resources around a clear understanding of customer desires and how to help customers achieve their goals.

• Results Orientation: commitment to continuous improvement of business practices and to assuring completed work adheres to the highest standards of excellence.

• Communications organization and delivery: ability to communicate across a variety of mediums and levels of the organization.

• Other duties as needed or required.

• Requires physical ability and mental acuity to execute the duties of the position within required timeframes to meet business requirements.

• Travel: up to 25%

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.