Director, Operations & Implementation

Reposted Yesterday
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Huntsville, AL, USA
In-Office
Senior level
Artificial Intelligence • Information Technology
The Role
The Director of Operations & Implementation will manage operational execution for a federal supply chain resilience program, ensuring effective workflows, data onboarding, stakeholder collaboration, and continuous process improvement.
Summary Generated by Built In

Who We Are:

Exiger transforms supply chains into a strategic advantage—advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long-term resilience. Trusted by 550+ global customers—including Fortune 500 companies and U.S. government agencies—Exiger is a recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government.

Director, Operations & Implementation 
 

Location: Huntsville, AL 

Work Environment: On-Site 
 

Role Summary: 
 

Exiger is seeking a Director of Operations & Implementation to stand up and run the operational backbone of a highly strategic, federally aligned supply chain resilience program. Reporting into program leadership, this individual will own the execution of Red Team / Blue Team workflows, data onboarding, and action management within a live controltower environment. This is a highly visible, missioncritical role operating at the intersection of national security priorities, advanced data and AI capabilities, and real-time operational execution—requiring strong leadership, technical fluency, and the ability to deliver under compressed timelines. 
 

What You’ll Do: 
 

  • Lead the operational execution of Red Team (supply chain vulnerability analysis) and Blue Team (mitigation and optimization) workflows across the program 
  • Design and manage end-to-end data onboarding processes, including intake, validation, prioritization, and integration into the Command Center environment 
  • Establish and drive the operational cadence for control-tower activities, including recurring analysis cycles, action tracking, and executive reporting 
  • Partner closely with engineering, data science, and product teams to translate operational requirements into scalable workflows and system capabilities 
  • Oversee action management processes, ensuring insights are converted into clear, trackable, and outcome-driven initiatives 
  • Coordinate across federal stakeholders, internal teams, and advisors to ensure alignment on priorities, timelines, and deliverables 
  • Identify operational gaps and continuously improve processes to support rapid scaling and evolving mission requirements 
     

What You Need: 
 

  • Strong experience leading complex operational programs, ideally within federal, defense, intelligence, or highly regulated environments 
  • Working knowledge of data engineering and analytics tooling, including Python (e.g., Pandas), SQL, and modern AI/ML frameworks, with the ability to guide technical teams, evaluate data workflows, and translate business requirements into scalable data solutions 
  • Proven ability to stand up and manage cross-functional workflows involving data, engineering, and analytics teams 
  • Experience working with large-scale data onboarding, integration, or analytics-driven in an operations center environment 
  • Excellent communication and stakeholder management skills, with the ability to operate effectively with senior leadership and government counterparts 
  • Strong organizational and execution skills, with the ability to manage multiple workstreams in parallel under tight timelines 
  • Ability to translate ambiguous, evolving requirements into structured processes and actionable plans 
  • Must be a U.S. Citizen with an active Top Secret security clearance and eligibility for Sensitive Compartmented Information (SCI) 

 
 

Professional Experience Required: 
 

  • 8+ years of experience in operations, implementation, program management, or a related field 
  • Experience working in or supporting federal programs, defense, intelligence, or national security initiatives is strongly preferred 
  • Background in supply chain, risk management, analytics, or data-driven operational environments is a plus 
  • Experience working in fast-paced, high-growth, or mission-driven organizations 
     

 

Why Exiger: 
 

Exiger is transforming how governments understand and manage supply chain and software risk. This role offers a rare opportunity to: 
 

  • Help stand up and operate a mission-critical control-tower capability supporting national security priorities 
  • Work directly with senior federal stakeholders, including DoD and defense industrial base partners 
  • Build and scale operational processes that will define how supply chain resilience is managed at a national level 
  • Operate at the intersection of technology, data, and mission execution in a highly visible program 
     

Why You’ll Love Working at Exiger: 
 

  • High-performance culture rooted in accountability, collaboration, and a shared commitment to excellence. 
  • Discretionary Time Off for all employees, with no maximum limits on time off 
  • Industry leading health, vision, and dental benefits 
  • Competitive compensation package 
  • 16 weeks of fully paid parental leave 
  • Flexible, hybrid approach to working from home and in the office where applicable 
  • Focus on wellness and employee health through stipends and dedicated wellness programming 
  • Purposeful career development programs with reimbursement provided for educational certifications 
     

#Li-Hybrid

Exiger is named a Leader in the Gartner® Magic Quadrant™ for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. Learn more at Exiger.com and follow Exiger on LinkedIn.

At Exiger, our values define how we work and why we lead. We are mission-inspired, imagination-driven, trust-anchored, and compassion-focused—committed to building technology that makes the world safer, more transparent, and more resilient.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Exiger’s hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.

Skills Required

  • 8+ years of experience in operations, implementation, or program management
  • Experience leading complex operational programs in federal, defense, or highly regulated environments
  • Proven ability to manage cross-functional workflows involving data, engineering, and analytics teams
  • Excellent communication and stakeholder management skills
  • Strong organizational and execution skills
  • Ability to translate ambiguous requirements into structured processes
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The Company
HQ: New York, NY
0 Employees

What We Do

Exiger is revolutionizing the way corporations, government agencies and banks manage risk through its combination of technology-enabled and SaaS solutions. In recognition of the growing volume and complexity of data and regulation, Exiger is committed to creating a more sustainable risk and compliance environment through its holistic and innovative approach to problem solving. Exiger’s mission to make the world a safer place to do business drives its award-winning AI technology platform built to anticipate the market’s most pressing needs related to evolving ESG, cyber, financial crime, third-party and supply chain risk. Over the past four years, Exiger has achieved in excess of 100% compound annual growth in software license revenue worldwide, winning 30+ AI, RegTech and Supply Chain partner awards. Learn more at Exiger.com and Follow us on LinkedIn. WANT TO WORK WITH US? Exiger is hiring! We have many exciting global opportunities across our business. Please visit our Careers page at https://www.exiger.com/careers/ to view our open positions

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