Director of Operations - Creme

Posted 3 Days Ago
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City of Westerville, OH, USA
In-Office
Entry level
Kids + Family
The Role
Leads school operations for a Creme de la Creme childcare center, including operational planning, facilities, safety, vendors, budgets, billing, staffing, payroll, administrative supervision, and collaboration with education leaders. Supports daily center activities and may directly supervise children. Ensures efficient, safe, and family-focused operations aligned with educational objectives.
Summary Generated by Built In

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.

At Crème de la Crème, learning comes alive like nowhere else. Our centers are places that never stand still because kids never do. And when you join us, you’ll become part of that magic—making a memorable impact on young learners and their families every day. In our wow-worthy world of learning, your talents will be the catalyst for creating child care experiences you've never imagined. You’ll link arms with other exceptional humans who care as much about helping kids reach their highest potential as you do—and you’ll know that your work matters.  

As the Crème School Director of Operations, you will:
• Develop and implement operational plans aligned with Crème’s mission, goals, and educational objectives.
• Collaborate with other leaders to integrate operational strategies with educational initiatives.
• Oversee the maintenance, cleanliness, and safety of facilities, ensuring a secure and comfortable environment for children, staff, and visitors.
• Manage relationships with vendors, contractors, and service providers to address facility needs.
• Optimize resource allocation, including budgets, staffing, and supplies, to support efficient operations.
• Monitor and manage family billing and operational expenses within budgetary constraints.
• Supervise administrative staff and center support, providing leadership and guidance.
• Coordinate with Executive Director to ensure appropriate staffing levels and manage payroll
• Foster effective communication and collaboration between staff within the school
• Work closely with the education team to align operational support with educational goals.
• Assist as needed in daily school operations, at times including direct supervision of children

Qualifications:
• Bachelor’s degree in early business administration, operations management, or a related field (preferred)
• Proven experience in operations management, preferably in an educational or childcare setting.
• Strong organizational and leadership skills with excellent communication and interpersonal abilities.
• Knowledge of budgeting and financial management
• Able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors.
• Able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity.
• Read, write, understand, and speak English to communicate with children and their parents in English

Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.

- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- … and much more.


We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people. 

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Skills Required

  • Bachelor's degree in business administration, operations management, or a related field
  • Proven experience in operations management, preferably in an educational or childcare setting
  • Strong organizational and leadership skills
  • Excellent communication and interpersonal abilities
  • Knowledge of budgeting and financial management
  • Basic computer proficiency
  • Ability to lift a minimum of 40 pounds
  • Ability to work indoors or outdoors
  • Ability to assume low-level postures and engage in physical activity around children
  • Ability to see and hear well enough to keep children safe
  • Ability to read, write, understand, and speak English
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The Company
37,000 Employees
Year Founded: 1969

What We Do

KinderCare Learning Companies provides early education and child care for children from six weeks to 12 years through KinderCare Learning Centers and other brands. It operates research-backed, accredited, customizable programs in more than 2,000 sites across 40 states and the District of Columbia, serving families in neighborhoods, workplaces, and schools. Its mission is to build confidence through high-quality care and education.

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