At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a dynamic and strategic Director of Operations Readiness to join our Operations team.
In this role, you will be responsible for steering operational success from the initial tender phase through to implementation, stabilizing new sites, and ensuring a seamless handover to permanent leadership.
What You’ll Do
- Drive Solutions Development & Commercial Validation: Partner closely with Commercial and Solutions Design teams during the tender process to co-create, stress-test, and sign off on proposed operational solutions, SLAs, KPIs, and cost structures to ensure profitability and operational feasibility.
- Lead Implementations & Customer Engagement: Direct the physical and systemic execution of new contracts, serve as the operational leader in client meetings and pitches, build standardized SOPs, and establish comprehensive performance reporting.
- Manage Team Performance & Ensure BAU Handover: Lead and mentor a team of Senior Operations Leaders and cross-functional implementation partners, ensuring all safety, productivity, and profitability targets are met before executing a structured transition to permanent site leadership.
What You’ll Bring
- Progressive leadership experience focused on operations, site startups, complex implementations, and managing multidisciplinary teams.
- Strong knowledge of solutions design principles, commercial cost controls, KPI/SLA validation, and Health & Safety compliance.
- Proven ability in customer-facing communication, executive presentations, cross-functional leadership, and mitigating operational risks during project rollouts.
- Bachelor’s degree in Business Administration, Supply Chain, Logistics, Engineering, or a related field.
What We Offer (Benefits)
- Competitive compensation and benefits aligned with experience.
- Paid time off and holidays.
- Flexible work options to support work–life balance.
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and professional growth.
Ready to steer high-impact operational transitions and shape the future of our service delivery? Apply today to join the Iron Mountain team!
Category: Operations GroupSkills Required
- Progressive leadership experience in operations, site startups, complex implementations, and multidisciplinary team management
- Knowledge of solutions design principles, commercial cost controls, KPI and SLA validation, and Health and Safety compliance
- Experience with customer-facing communication, executive presentations, cross-functional leadership, and operational risk mitigation during project rollouts
- Bachelor's degree in Business Administration, Supply Chain, Logistics, Engineering, or a related field
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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