The Role
We are seeking a highly experienced, hands-on Technical Lead and Build Owner to lead a dedicated team of software engineers responsible for delivering core platform capabilities within Fidelity’s Enterprise Observability Platform.
This is not an SRE role; instead, you will focus on building and evolving the observability platform that Site Reliability Engineering and development teams depend on.
In this role, you will define and drive the Observability Integrations roadmap, emphasizing scalable automation, security-by-design, and enterprise readiness across a complex hybrid–multi-cloud environment. You will lead the design, development, and support of enterprise-grade observability integrations with SaaS solutions such as Datadog, as well as open-source frameworks including OpenTelemetry (OTel) and Prometheus.
The Expertise and Skills You BringTechnical Expertise
- Bachelor’s degree in a technology-related field (Computer Science, Engineering, etc.) or equivalent experience.
- Extensive hands-on engineering experience with Java, Go, and/or Python.
- Deep engineering experience with commercial and open-source observability platforms, including:
- Agent lifecycle management
- Agent release processes
- Platform governance
- FinOps best practices
- Experience designing, enabling, and managing observability capabilities across diverse technology stacks at enterprise scale.
- Strong understanding of observability patterns and practices, including:
- Distributed tracing
- Metrics and logs pipelines
- Synthetics
- Real User Monitoring (browser and mobile)
Leadership & Strategic Skills
- Demonstrated ability to coach, mentor, and lead engineering teams to build scalable, resilient platform solutions.
- Strategic, forward-thinking mindset with a strong ability to identify patterns, simplify architectures, and create long-term platform value.
- Ability to define platform roadmap that blends automation, usability, security, and cost efficiency.
Cloud, Security & Operational Knowledge
- Deep expertise in building and integrating security controls in public cloud environments.
- Strong understanding of modern IT service management practices and enterprise technology landscapes, including:
- Cloud delivery models: IaaS, PaaS, SaaS
- Automation frameworks
- Container platforms
- Auto-scaling and compute orchestration
- Networking, storage, and identity/access management
- Configuration, incident, problem, and asset management
- Logging, auditing, and compliance frameworks
Personal Attributes
- Passion for technology and for delivering platform solutions that solve real business problems using cloud‑native architectures.
- Ability to work across organizational boundaries and communicate effectively with technical and non-technical stakeholders.
- Experience with Agentic AI a plus
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Bachelor's degree in a technology-related field or equivalent experience
- Extensive hands-on engineering experience with Java, Go, and/or Python
- Deep engineering experience with commercial and open-source observability platforms
- Experience managing observability capabilities across technology stacks at enterprise scale
- Strong understanding of observability patterns and practices
- Ability to coach and lead engineering teams
- Deep expertise in building security controls in public cloud environments
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
-
Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
-
Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
-
Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
