When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleDirector, North America Customer Enablement Sales (Shelton, CT)Location(s)Shelton
Job Description
The Director, North America Customer Enablement Sales is responsible for driving growth of our two Customer Enablement sales teams (service sales and consumables) overseeing the team’s performance, driving sales initiatives, and ensuring exceptional service delivery to our clients. You will report to the North America Customer Enablement Leader, and your role will be pivotal in delivering growth through service contract and aftermarket product sales. You will be accountable for team performance against sales target, with significant upside for exceeding target.
Job Responsibilities
- Drive North America growth in aftermarket service and product revenue
- Responsible for the professional development of sales managers and team members to create a high-performing sales organization
- Mentor and coach service and consumables sales managers on leadership, performance management, pipeline management, and other sales leadership best practices
- Design and implement development program for sales team members including general sales skills, time management, negotiation skills, etc.
- Implement and model structured performance management frameworks across both the service sales and consumables teams, creating consistency in how managers set expectations, track progress, and address underperformance
- Assess current sales processes, identify gaps in execution or methodology, and lead change management efforts to raise the standard of work across both teams
- Partner with leadership to develop growth strategies for the North America service sales and consumables portfolio
- Serve as a senior resource on complex or strategic customer situations, advising managers and reps on deal strategy, discounting, and key account development
- Provide input on training frameworks and playbooks covering sales methodology and customer engagement standards
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.
Basic Qualifications
- 15+ years of sales experience in Business-to-Business sales
- 10+ years of sales management experience
- Effective time management and organization
- Excellent communication skills
- Ability to work 50+% of time at the Shelton, CT headquarters
- Bachelor's degree
Preferred Characteristics
- Relevant experience in the analytical instruments & consumables industry
- Experience building high-performing sales teams and establishing performance management structure
The annual compensation range for this full-time position is $140,400.00 to $175,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.Skills Required
- 15+ years of sales experience in Business-to-Business sales
- 10+ years of sales management experience
- Excellent communication skills
- Bachelor's degree
PerkinElmer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.
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Retirement Support — Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
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Leave & Time Off Breadth — Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
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Flexible Benefits — Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.
PerkinElmer Insights
What We Do
For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.
