Director, Master Data Management (MDM)

The Director of Master Data Management (MDM) leads the enterprise-wide strategy, governance, and execution of master data programs across all business domains (customer, vendor, product, financial, and employee data). This role reports under Continuous Process Improvement (CPI), leveraging Lean Six Sigma, and other process improvement methodologies to drive data quality, streamline data governance workflows, and eliminate root causes of data defects. The Director works with senior leadership across IT, BI, Finance, Sales, Planning, Supply Chain, Brand and Product Development (PD)  to ensure master data serves as a trusted foundation for enterprise decision-making, analytics, and digital transformation initiatives. 

What You Will Do:

• Define and own the enterprise MDM strategy, roadmap, and long-term vision aligned with business goals
• Build, lead, and mentor a team of data managers and analysts
• Serve as the executive sponsor and primary point of accountability for master data quality across the organization
• Present data governance strategy, risks, and performance metrics to C-suite and executive leadership
• Drive change management and organizational adoption of data governance practices
• Establish enterprise-wide data governance frameworks, policies, and standards for master data domains
• Chair a Data Governance Council/Steering Committee with cross-functional business leaders
• Define data ownership, stewardship models, and accountability structures across business units
• Ensure compliance with global data privacy and regulatory requirements (GDPR, CCPA, HIPAA, SOX as applicable)
• Serve as the primary business under the CPI team, jointly identifying data quality issues rooted in broken or inefficient business processes
• Co-sponsor process improvement projects (using DMAIC, value stream mapping, root cause analysis) targeting the source of recurring data defects rather than just downstream cleansing
• Integrate Lean Six Sigma tools and discipline into MDM workflows — data intake, validation, approval, and maintenance processes — to reduce cycle time and errors
• Partner with CPI team on designing and continuously refining standard operating procedures (SOPs) and control plans for data creation and maintenance
• Establish a joint governance cadence with CPI to prioritize improvement initiatives based on combined data quality and process efficiency impact
• Track and report joint KPIs with CPI (e.g., data defect rate, process cycle time, first-pass yield on data entry, rework/error reduction)
• Escalate systemic process issues uncovered through data quality monitoring to CPI for formal improvement projects
• Oversee the selection, implementation, and ongoing optimization of MDM platforms and tools
• Direct large-scale data cleansing, deduplication, migration, and harmonization initiatives, particularly during M&A, ERP implementations, or new  system integrations. 
• Establish enterprise data quality KPIs/SLAs and hold business units accountable to standards
• Oversee master data workflows, approval processes, and audit controls
• Act as a strategic advisor to business unit leaders on data-driven decision-making
• Collaborate with BI, IT/Data and AI teams to ensure master data supports enterprise reporting and AI/ML initiatives

Supervisor Responsibilities: Yes

What We Are Looking For:

• Bachelor's degree in Information Systems, Business Management or related field a plus (Master's preferred)
• 10+ years of experience in master data management, data governance, or enterprise data strategy
• 4+ years in a leadership/people management role
• Proven experience building and scaling enterprise MDM programs from the ground up or through significant maturity growth
• Experience partnering with process improvement/operational excellence teams to resolve data quality issues
• Deep knowledge of MDM platforms, ERP systems and data governance frameworks
• Working knowledge of Lean Six Sigma or similar process improvement methodologies
• Strong executive presence with experience presenting to senior leadership and boards
• Experience managing cross-functional stakeholders and driving organizational change
• Track record of managing budgets, vendor contracts, and cross-departmental initiatives
• Lean Six Sigma Green Belt or Black Belt certification
• Experience leading MDM through major transformation events (ERP implementation, M&A integration, cloud migration)
• Certification in data governance/management (CDMP, DAMA, DGSP)
• Industry-specific experience relevant to the hiring organization
• Familiarity with AI/ML data readiness and modern data architecture

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee, but provide the primary duties and responsibilities of the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

What We Offer

The base salary may vary based on experience, role tenure, performance, industry, and location. Eligibility for the annual performance incentive may apply. Jazwares is a multi-state employer, so the salary range may not apply to other states.  

Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.   

Our work environment provides a flexible work schedule that includes Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave.  Through Jazwares Cares, you will have the opportunity to volunteer for up to 16 hours a year on community service projects. 

Reasonable Accommodations   

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Working at Jazwares

At Jazwares, we believe an innovative idea can come from anywhere and anyone. Through our three pillars, we foster innovation and encourage creativity in every area of our business.

• Passion: Our conviction and enthusiasm show in our products, relationships, and commitment to our community.
• Collaboration: We share one vision worldwide, constantly striving to improve and innovate together.
• Humility: We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.

Don't miss out on this extraordinary opportunity to be part of the fastest-growing toy company in the industry. Connect with us today, and let's shape the future of play together! 

JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation, or any other characteristic protected by law. Jazwares is committed to providing reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Who We Are

Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with a robust portfolio of owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows™, Pokémon™, Hello Kitty™, Star Wars™, Five Nights at Freddy’s™, Disney™, BumBumz™, and BLDR™. In addition to toys, offerings include costumes, games, and pillows. Headquartered in Plantation, Florida, Jazwares has offices worldwide and sells its products in over 100 countries. For more information, visit www.jazwares.com and follow us on LinkedIn, X, Instagram, and Facebook.

Recruitment Safety 

Please be wary of unsolicited communications from individuals or websites you are not familiar with, or any communications requesting sensitive personal data or information. All official Jazwares employment information will come from our company email ending in @jazwares.com. Jazwares will never request any monetary payments at any point during its hiring process. If you have any questions about any unsolicited communications, you can reach out to [email protected]. We look forward to you experiencing a safe and enjoyable application process at Jazwares!