Director, Marketing Effectiveness & Measurement

Job Classification:

The Director of Marketing Effectiveness & Measurement owns the design, build, and operation of next-generation measurement capabilities that quantify true marketing impact and directly drive investment decisions. This role is accountable for standing up and scaling a next generation enterprise measurement system grounded in causality, incrementality, and continuous optimization—moving the organization from analyzing performance to actively improving it.
This leader combines strategic vision with hands-on execution to establish the measurement frameworks, operating model, and talent required to support current demand while building a future-state capability. The role defines how marketing value is measured, validated, and acted upon across channels, campaigns, and customer segments—ensuring every marketing dollar is guided by defensible evidence and continuously optimized to maximize ROI and growth.

Measurement Strategy & Ownership

• Drive the marketing measurement strategy, including the definition of marketing impact, success metrics, and standards across all channels and business units.

• Design and build next-generation measurement frameworks focused on incrementality, causality, and true lift.

• Establish a unified methodology for evaluating marketing performance that directly informs investment and optimization decisions.

Experimentation & Causal Measurement

• Build and operationalize always-on experimentation frameworks (A/B, geo-lift, holdout testing) embedded within campaign execution.

• Ensure rigorous application of causal inference methods to isolate true marketing impact.

• Drive adoption of experimentation as a core discipline across Marketing, Media, and Growth teams.

Closed-Loop Optimization & Decisioning

• Translate measurement outputs into clear, actionable recommendations that drive budget allocation, audience targeting, and creative optimization.

• Enable closed-loop optimization by connecting measurement directly to in-flight decision-making and future planning cycles.

• Ensure insights continuously improve performance, not just report outcomes.

Technology & Data Ecosystem

• Lead the measurement point of view across the marketing data and technology stack.

• Define requirements for data integration and cross-channel measurement.

• Partner with Advanced Analytics, Data and MarTech teams to enable scalable, automated measurement capabilities.

Team Build & Capability Development

• Build and scale the Marketing Effectiveness Measurement function from the ground up, including operating model, processes, and talent.

• Integrate external partners where needed while transitioning ownership and capability in-house and offshore.

Cross-Functional Leadership & Influence

• Partner with Growth Marketing, Media, Finance, and Product teams to align on KPIs, measurement rigor, and decision frameworks.

• Establish measurement as a core input into investment decisions and marketing planning.

• Influence senior stakeholders by translating complex analytics into clear, business-relevant insights.

• Deep expertise in marketing measurement, experimentation, and causal inference.
• Proven experience building and scaling measurement systems and teams.
• Strong command of modern marketing analytics ecosystems.
• Demonstrated ability to connect analytics to business outcomes, investment decisions, and ROI.
• Executive presence with the ability to influence senior stakeholders.

• Market competitive base salaries, with a yearly bonus potential at every level. 
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 
• 401(k) plan with company match (up to 4%). 
• Company-funded pension plan. 
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

If you need an accommodation to complete the application process, please email [email protected]. 

If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.