Director, Market Transformation, Asia Pacific

Posted 6 Days Ago
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Singapore, SGP
Hybrid
Entry level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Leads high-priority market transformation engagements across Asia Pacific, diagnosing growth barriers, developing actionable plans, and driving complex cross-functional initiatives. Responsibilities include creating workplans, governance structures, business cases, executive updates, and measurable outcomes; aligning country, regional, product, commercial, finance, legal, and delivery teams; managing project teams and escalations; and identifying repeatable insights and operating-model improvements.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Market Transformation, Asia Pacific
Overview
The AP Market Development team is looking for a Director to lead high-priority transformation engagements across Asia Pacific markets. The role will partner with the EVP Market Development Lead, Regional Market Development Leaders Transformation, market leadership, product teams, and cross-functional partners to diagnose structural growth barriers, shape actionable transformation plans, and drive execution of complex, time-bound initiatives where additional regional focus and orchestration are required.
The Role
• Lead end-to-end diagnosis, planning, and execution of selected market transformation engagements, translating ambiguous business challenges into clear workplans, milestones, governance, and measurable outcomes.• Partner with country, regional, product, commercial, finance, legal, and delivery teams to structure solutions for non-standard opportunities, special situations, and complex market growth priorities.• Develop executive-ready materials, business cases, decision papers, and progress updates to support senior leadership alignment and decision-making.• Drive disciplined engagement governance, including intake assessment, prioritization, issue escalation, stakeholder alignment, and tracking of financial and strategic impact.• Provide hands-on leadership to cross-functional project teams, ensuring accountability, pace, and quality of execution across multiple markets and workstreams.• Identify repeatable insights, operating model improvements, and capability gaps that can strengthen how Mastercard addresses complex market transformation opportunities over time.
All About You
The ideal candidate for this position should:• Bring strong strategic problem-solving skills and the ability to structure complex, ambiguous business issues into practical plans and executive decisions.• Demonstrate strong understanding of payments, commercial models, market dynamics, customer needs, and Mastercard's products, services, and operating model.• Have proven experience leading cross-functional initiatives, transformation projects, strategic planning, business development, or complex commercial execution.• Be a confident communicator and influencer, able to build credibility with senior stakeholders and align teams without relying solely on direct authority.• Show strong execution discipline, analytical judgment, stakeholder management, and the ability to manage multiple priorities in a fast-paced regional environment.• Operate with high integrity, curiosity, ownership, and a collaborative mindset consistent with Mastercard's culture and values.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Strong strategic problem-solving skills and ability to structure complex, ambiguous business issues into practical plans and executive decisions
  • Strong understanding of payments, commercial models, market dynamics, customer needs, and Mastercard products, services, and operating model
  • Proven experience leading cross-functional initiatives, transformation projects, strategic planning, business development, or complex commercial execution
  • Strong communication and influencing skills with senior stakeholders
  • Ability to align teams without relying solely on direct authority
  • Execution discipline, analytical judgment, stakeholder management, and ability to manage multiple priorities
  • High integrity, curiosity, ownership, and collaborative mindset

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement contributions are portrayed as a standout feature, with U.S. disclosures describing a high match that can deliver substantial employer contributions for those who contribute enough. This positions long-term savings as a core strength of the package.
  • Leave & Time Off Breadth — Paid time off is described as very competitive, with a current U.S. posting listing generous vacation, personal days, sick time, and observed holidays. While proration and eligibility can apply, the published allowance appears notably expansive.
  • Parental & Family Support — The company advertises at least 16 weeks of new‑parent leave alongside financial assistance for adoption, fertility treatment, and surrogacy where permitted. Family‑care resources and childcare support are also highlighted as strengths.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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HQPurchase, NY | Global Headquarters
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