Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Market Transformation, Asia Pacific
Director, Regional Market Transformation, Asia Pacific
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The AP Market Development team is looking for a Director to lead high-priority transformation engagements across Asia Pacific markets. The role will partner with the EVP Market Development Lead, Regional Market Development Leaders Transformation, market leadership, product teams, and cross-functional partners to diagnose structural growth barriers, shape actionable transformation plans, and drive execution of complex, time-bound initiatives where additional regional focus and orchestration are required.
Role• Lead end-to-end diagnosis, planning, and execution of selected market transformation engagements, translating ambiguous business challenges into clear workplans, milestones, governance, and measurable outcomes.• Partner with country, regional, product, commercial, finance, legal, and delivery teams to structure solutions for non-standard opportunities, special situations, and complex market growth priorities.• Develop executive-ready materials, business cases, decision papers, and progress updates to support senior leadership alignment and decision-making.• Drive disciplined engagement governance, including intake assessment, prioritization, issue escalation, stakeholder alignment, and tracking of financial and strategic impact.• Provide hands-on leadership to cross-functional project teams, ensuring accountability, pace, and quality of execution across multiple markets and workstreams.• Identify repeatable insights, operating model improvements, and capability gaps that can strengthen how Mastercard addresses complex market transformation opportunities over time.
All About You
The ideal candidate for this position should:• Bring strong strategic problem-solving skills and the ability to structure complex, ambiguous business issues into practical plans and executive decisions.• Demonstrate strong understanding of payments, commercial models, market dynamics, customer needs, and Mastercard's products, services, and operating model.• Have proven experience leading cross-functional initiatives, transformation projects, strategic planning, business development, or complex commercial execution.• Be a confident communicator and influencer, able to build credibility with senior stakeholders and align teams without relying solely on direct authority.• Show strong execution discipline, analytical judgment, stakeholder management, and the ability to manage multiple priorities in a fast-paced regional environment.• Operate with high integrity, curiosity, ownership, and a collaborative mindset consistent with Mastercard's culture and values.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Strong strategic problem-solving and ability to structure ambiguous business issues into practical plans and executive decisions
- Deep understanding of payments, commercial models, market dynamics, customer needs, and Mastercard products and operating model
- Proven experience leading cross-functional initiatives, transformation projects, strategic planning, business development, or complex commercial execution
- Confident communicator and influencer with ability to build credibility with senior stakeholders and align teams without direct authority
- Strong execution discipline, analytical judgment, stakeholder management, and ability to manage multiple priorities in a fast-paced regional environment
- Hands-on leadership of cross-functional project teams ensuring accountability, pace, and quality across markets and workstreams
- Ability to develop executive-ready materials, business cases, decision papers, and progress updates for senior leadership
- Adhere to Mastercard security policies: ensure confidentiality, report breaches, and complete mandatory security trainings
Mastercard Compensation & Benefits Highlights
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Retirement Support — Careers materials and job postings advertise a “best‑in‑class” 10% retirement match (401k or equivalent). Public-facing benefits pages consistently position this as a standout element of the U.S. package.
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Leave & Time Off Breadth — Recent U.S. postings list 25 vacation days, 5 personal days, 10 paid holidays, up to 20 days of bereavement, and 80 hours of sick/safe time. The combined time‑off framework is described as well above typical U.S. baselines.
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Parental & Family Support — Company materials specify a minimum of 16 weeks paid new‑parent leave and inclusive family‑building support, with financial assistance for adoption, fertility, and surrogacy where allowed. Impact/ESG reporting also notes coverage enhancements for gender‑affirming care in North America.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.






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