Director, Manufacturing Process & Technical Quality - CGT

Posted Yesterday
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Boston, MA, USA
Hybrid
185K-277K Annually
Expert/Leader
Biotech • Pharmaceutical
The Role
Leads end-to-end Quality oversight for cell and gene therapy programs from development through commercialization and post-approval lifecycle management. Establishes product and process standards, oversees technical transfers, validation, regulatory submissions, manufacturing readiness, risk mitigation, deviations, CAPAs, inspections, and continuous improvement. Leads cross-functional teams, develops Quality capabilities, manages resources and budgets, and ensures compliance with GxP requirements and global regulatory expectations across internal and external sites.
Summary Generated by Built In

Job Description

General/Position Summary


The Director, Manufacturing Process & Technical Quality provides Quality leadership and end-to-end technical Quality oversight for assigned Cell & Genetic Therapies programs from development through commercialization and post-approval lifecycle management. The role is accountable for translating Quality strategy into compliant execution, establishing phase-appropriate product and process standards, identifying and mitigating Quality risks, and enabling operational and site readiness. Working across Development, Technical Operations, Manufacturing, Supply Chain, Regulatory, and external partners, the Director ensures alignment with the Vertex Quality Management System, global regulatory expectations, and business priorities.


Key Duties & Responsibilities


Strategic Quality Execution

• Translate program and CGT Quality strategy into compliant execution plans, priorities, and deliverables.

• Drive accountability for Quality decisions, issue resolution, escalation, and delivery of commitments.

• Ensure compliance with the Vertex Quality Management System, global GxP requirements, procedures, and regulatory commitments.

• Influence stakeholders and foster a culture of Quality, operational discipline, and continuous improvement.


Product Lifecycle Quality Leadership

• Provide end-to-end Quality oversight from development through commercialization and post-approval lifecycle management.

• Define phase-appropriate product, process, analytical, and control strategy expectations.

• Serve as the Quality lead for technical transfer, comparability, PPQ, validation, regulatory submissions, launch, and lifecycle activities.

• Integrate Quality requirements into program plans, governance, stage-gate deliverables, and product-impact decisions.


Operational Readiness & Manufacturing Support

• Lead Quality readiness for process scale-up, technology and analytical transfer, PPQ, launch, and commercial operations.

• Assess site capabilities, Quality systems, operational controls, training, documentation, and inspection readiness.

• Establish readiness plans, milestones, governance, and escalation processes to identify and close gaps.

• Drive sustainable remediation, process robustness, right-first-time execution, and reliable supply across internal and external sites.


Quality Risk, Compliance & Regulatory Leadership

• Identify, assess, communicate, and mitigate product, process, compliance, and supply risks.

• Represent Quality in program, technical, site, and change-control governance, providing independent, risk-based recommendations.

• Ensure appropriate oversight and escalation of significant deviations, OOS results, CAPAs, changes, and emerging trends.

• Support health authority inspections, regulatory interactions, commitments, and implementation of evolving regulatory expectations.


People & Organizational Leadership

• Lead, coach, and develop team members, with clear priorities, performance expectations, and accountability for results.

• Build the technical and Quality capabilities required to support portfolio progression and commercialization.

• Prioritize and deploy resources across business objectives, delivery commitments, compliance requirements, and risks.

• Manage assigned budgets, external support, and resource plans in alignment with approved business priorities.


Required Education Level

• Bachelor's degree in life sciences, biotechnology, engineering, or a related discipline.

• Master's degree or equivalent relevant experience preferred.


Required Experience

• Typically requires 10+ years of progressive experience in Quality, manufacturing, technical operations, development, or Quality Control within the biotechnology or pharmaceutical industry.

• At least 3 years of leadership experience, including direct people leadership or accountability for cross-functional teams and resource deployment.

• Prior experience supporting a site, program, CMC, or R&D leadership team strongly preferred.


Required Knowledge/Skills

·       In-depth global regulatory agency knowledge and experience across GXP life cycle in Cell & Gene therapy and/or Biologics (ICH/EU/FDA/etc.).

·       In depth experience in all stages of clinical product development to commercialization product life cycle management.

·       Direct experience with regulators (e.g., NDA, BLA, MAA submissions and/or inspections).

·       Broad technical knowledge in AAV/Cell technology, aseptic processing, process development, manufacturing science & technology, etc.

·       Ability to lead improvement projects - experience with Root Cause Analysis, data analytics, and other Operational Excellence experience, such as LEAN, DMAIC, Six Sigma.

·       Excellent communication skills and a proven track record Influencing/building/promoting a culture of Quality and Excellence.

·       Ability to apply critical thinking and problem solving skills to decision making and operational priorities.

·       Strong leadership and an innate ability to mentor, collaborate and build relationships

·       Demonstrated influential leadership experienced operating in a matrix organization through presenting, influencing, negotiation and partnering is required. Capable of building alignment across diverse perspectives and functional areas.

Other Requirements

·       Ability to travel domestically and internationally up to 25%, as required


At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.

Pay Range:

$184,600 - $277,000

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.  From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1.    Hybrid: work remotely up to two days per week; or select
2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time. 

#LI-Hybrid
 

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]

Skills Required

  • Bachelor's degree in life sciences, biotechnology, engineering, or a related discipline
  • 10+ years of progressive experience in Quality, manufacturing, technical operations, development, or Quality Control within the biotechnology or pharmaceutical industry
  • At least 3 years of leadership experience, including direct people leadership or accountability for cross-functional teams and resource deployment
  • In-depth knowledge of global regulatory agencies and GxP lifecycle requirements in cell and gene therapy and/or biologics
  • Experience across clinical product development through commercialization and product lifecycle management
  • Direct experience with regulators, including NDA, BLA, MAA submissions and/or inspections
  • Technical knowledge of AAV or cell technology, aseptic processing, process development, and manufacturing science and technology
  • Experience leading improvement projects using Root Cause Analysis, data analytics, Lean, DMAIC, Six Sigma, or similar operational excellence methods
  • Excellent communication, critical thinking, problem-solving, influencing, negotiation, and relationship-building skills
  • Ability to operate effectively in a matrix organization and build alignment across functions
  • Master's degree or equivalent relevant experience
  • Prior experience supporting a site, program, CMC, or R&D leadership team

Vertex Pharmaceuticals Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertex Pharmaceuticals and has not been reviewed or approved by Vertex Pharmaceuticals.

  • Parental & Family Support — Policies provide 12 weeks of 100% paid bonding leave for all U.S. parents with additional fully paid time for birth parents. Family-forming supports include adoption and surrogacy assistance, fertility options like IVF and egg cryopreservation, breast‑milk shipping, subsidized childcare, backup care, and a DCFSA match.
  • Leave & Time Off Breadth — Time off includes roughly four weeks of vacation, 13 holidays, sick time, and two companywide shutdowns (summer and year‑end). Some roles also include flexible or unlimited time off and paid volunteer time.
  • Retirement Support — Programs include a 401(k) plan with employer contributions and an employee stock purchase plan. Filings describe employer contributions occurring in company stock, supporting long‑term ownership.

Vertex Pharmaceuticals Insights

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The Company
HQ: Boston, MA
5,000 Employees
Year Founded: 1989

What We Do

Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious and life-threatening diseases. We discovered and developed the first medicines to treat the underlying cause of cystic fibrosis (CF), a rare, life-threatening genetic disease. In addition to clinical development programs in CF, Vertex has more than a dozen ongoing research programs focused on the underlying mechanisms of other serious diseases. Founded in 1989 in Cambridge, Massachusetts, our corporate headquarters is now located in Boston’s Innovation District, and our international headquarters is in London, United Kingdom. We currently employ approximately 3,500 people in the United States, Europe, Canada, Australia and Latin America with nearly two-thirds of our staff dedicated to research and development. Vertex is consistently recognized as one of the industry’s top places to work by Science Magazine, The Boston Globe, Boston Business Journal and the San Diego Business Journal. Our research and medicines have also received esteemed recognitions, including the Robert J. Beall Therapeutics Development Award, the French Prix Galien and the British Pharmacological Society awards.

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