Director of Logistics & Warehousing

Onsite Role at our Warehouse in Somerset, NJ. 

We are seeking a strategic and results-driven Director of Logistics & Warehousing to lead all aspects of logistics, warehousing, and transportation across Direct-to-Consumer (DTC), Wholesale, and Marketplace channels. This role owns carrier management, shipping strategy, trade compliance, warehouse operations, and the design of logistics strategies for entering new markets and countries.

They are responsible for ensuring all domestic and international transportation — including hazmat, air, ground, and ocean — operates efficiently, cost-effectively, and in full compliance with global trade and local regulatory requirements.
While order fulfillment execution resides under the Senior Director of Manufacturing & Distribution, this role drives the end-to-end logistics network performance, system governance (WMS), and market expansion readiness.

The ideal candidate brings deep experience in multi-channel logistics, international trade, and regulatory compliance, with exposure to subscription-based fulfillment models and global scaling.

What You’ll Be Responsible For:

Logistics Leadership – DTC, Wholesale, and Marketplace

• Lead all logistics and transportation functions across DTC, B2B, and marketplace channels.
• Manage and negotiate carrier relationships across parcel, LTL, FTL, air, ocean, and international freight.
• Define and monitor delivery SLAs, ensuring on-time and compliant performance across channels and geographies.
• Oversee hazardous materials (hazmat) transportation compliance for air, ground, and ocean shipments.
• Partner cross-functionally with Manufacturing, Planning, and Distribution to align logistics planning with operational needs.
• Develop and execute logistics strategies for entering new markets and countries, ensuring compliance with local transportation, customs, and regulatory requirements.

• Oversee all warehouse functions including receiving, putaway, inventory control, staging, reconciliation, shipping, and returns processing.
• Own and administer the Warehouse Management System (WMS) and other tools used to support warehouse and logistics operations.
• Lead continuous improvement to optimize inventory accuracy, productivity, throughput, and space utilization.
• Ensure compliance with safety, quality, and regulatory standards in warehouse operations.
• Collaborate closely with Manufacturing, Planning, and QA to maintain smooth material flow to and from production.

• Oversee all import/export operations and ensure compliance with global trade laws, documentation standards, and customs regulations.
• Serve as the primary liaison with customs brokers, freight forwarders, and regulatory agencies.
• Manage duties, tariffs, and landed cost forecasting; identify and implement trade cost recovery opportunities (e.g., USMCA, duty drawback, tariff engineering).
• Develop logistics and regulatory strategies for market entry and expansion, including understanding local shipping laws, carrier requirements, labeling mandates, and import/export controls.
• Ensure all logistics and shipping practices meet applicable international, federal, and local laws for each market.

• Define and manage logistics KPIs: on-time delivery, freight cost per unit, carrier performance, and landed cost metrics.
• Lead carrier bid cycles, quarterly performance reviews, and freight audit processes.
• Implement logistics cost optimization strategies to improve cost-to-serve while maintaining high service levels.
• Partner with Finance on freight accruals, budgeting, and cost variance analysis.
  

• Ensure robust use of WMS/TMS and accurate data flow between warehouse systems and ERP (NetSuite).
• Lead analytics and reporting for logistics performance, cost trends, and operational efficiency.
• Identify and implement automation and digital solutions to enhance visibility and control across the logistics network.

• Lead warehouse and logistics management teams; foster a culture of safety, accountability, and operational excellence.
• Collaborate cross-functionally with Supply Chain Planning, Manufacturing, Distribution, Quality, and Customer Experience teams.
• Develop and mentor team members through training, clear performance metrics, and succession planning.

What You’ll Need to Have:

• Bachelor’s degree in Supply Chain, Logistics, Operations, or related field; Master’s preferred.
• 10+ years of experience in logistics, transportation, and warehousing, ideally within manufacturing, consumer goods, or subscription-based businesses.
• Proven success managing multi-channel logistics including DTC, wholesale, and marketplace.
• Strong understanding of domestic and international transportation, hazmat compliance, and trade regulations.
• Demonstrated expertise in market expansion logistics, including compliance with local shipping laws, carrier standards, and trade requirements.
  Hands-on experience with WMS/TMS/ERP systems (NetSuite preferred) and logistics analytics.
• Strong leadership, collaboration, and cross-functional communication skills.
• Lean, Six Sigma, or APICS/CSCP certification a plus.

What We’ll Love About You:

• Background in consumer goods, beauty, or eCommerce industries.
• Experience with customs programs like CTPAT, USMCA, and Section 321.
• Proven track record of identifying and executing cost-saving logistics initiatives.
• Ability to lead cross-functional projects and manage multiple stakeholders.

What You’ll Love About Us:

• Competitive base compensation
• Bonus program
• Referral bonus
• Paid Time Off and Wellness Time Off 
• Paid Parental Leave
• 401k with Company Match through Fidelity
• Medical, Dental, and Vision Benefits
• Company provided Lifeinsurance, Short-term & Long-term Disability 
• Flexible Spending Accounts, as well as Dependent Care Flexible Spending Accounts
• Annual Education Stipend
• Complimentary Scentbird Membership
• Discounts on Owned Brands
• Monthly virtual team building/ educational activities
• A fun, creative and energetic work environment

About Scentbird

Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 500+ designer perfumes each month.

About the Brands:

• Scentbird: The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment
• Deck of Scarlet: Deck of Scarlet is on a mission to break the clean category, redefining what clean fragrances should smell like. Composed entirely of vegan, cruelty-free ingredients, our fragrances bridge the gap between the clean and luxury categories, using the highest eau de parfum concentrations housed in sculptural, eye-catching bottles. You shouldn’t have to choose between being luxe and refined, or clean and vegan—now, you don’t have to.
• Confessions Of A Rebel: We were born in 2018, holding fast to the idea that the fragrance industry was in dire need of a change. When we looked around, all we saw was a sea of sameness: outdated archetypes of femininity and masculinity paired with unrelatable images of luxury that we had no say in. In truth, we are complex in ways that cannot be contained in the traditional heteronormative stereotypes, existing beyond the binary with raw, unfiltered voices that deserve to be heard.
• Goodhabit: Enriched with a blend of essential oils, Goodhabit’s clean, vegan, cruelty-free fragrances act as bottled intentions you set free with each mist. Our scents are designed to help you align with the good habits you’re building, while working to enhance and boost your mood. Inhale, exhale, and let the good energy flow through you.
• Sanctuary: Created for those who care about the fate of our planets, Sanctuary offers fragrance for a better future. Our clean, community-driven fragrances are inspired by endangered species and their habitats, each aimed at raising money and awareness for the preservation of their namesake.
• Drift: Drift began as an alternative to all of the tacky air care products on the market. Our products are designed to blend in, with amazing scents that stand out. We take pride in our fragrances, keeping them free from the traditional chemicals used in the fragrance industry. We are always phthalate and paraben free. We never skimp on quality of our scents or the products that deliver them. Our design ethos is simple but effective. We love our community, those who won’t settle for ordinary, and we want to deliver a best in class experience.

Scentbird is committed to bringing individuals from different backgrounds and perspectives into the Nest. We strive to uphold an inclusive environment where individuals of all different backgrounds, ages, colors, ethnicities, gender, or gender identities, genetics, physical or mental abilities, protected veteran status, race, religious or sexual orientation, thrive. We respect the laws enforced by the EEOC and are dedicated internally to going above and beyond in fostering diversity. Come as you are - we’re excited to meet you.