Learning & Development Manager

Reposted 14 Days Ago
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Montréal, QC
In-Office
Senior level
Real Estate • Financial Services
The Global Leader in Residence and Citizenship Planning
The Role
The Director of Learning and Development designs and delivers training programs, enhancing sales strategies and leadership skills in a multicultural corporate environment.
Summary Generated by Built In

Joining Henley & Partners

As the leading global citizenship and residency advisory firm for over two decades, Henley & Partners helps clients navigate the complex landscape of investment migration and citizenship planning.

Why Choose Henley & Partners?

  • Global Impact: Make a difference by helping individuals and families access new opportunities and secure a brighter future through alternative citizenship and residency options.
  • Cutting-Edge Expertise: Join industry pioneers providing innovative solutions and exceptional service through an extensive international network.
  • Dynamic Culture: Work in a multicultural and inclusive environment with over 40 offices worldwide, fostering collaboration and personal growth.
  • Continuous Learning: Benefit from ongoing professional development, training programs, and industry conferences to enhance your skills.
  • Impactful Projects: Engage in high-profile projects that shape the future of investment migration and global mobility.
  • Work-Life Balance: Enjoy flexible working arrangements and benefits that support your well-being.

...but that's enough about us, let's talk about you! 
 

We are seeking a passionate and results-driven Director of Learning & Development to design, develop, and deliver bespoke training programs. This role will enhance sales strategies, relationship management, and leadership capabilities across Henley & Partners’ global business locations. The ideal candidate will have a strong background in corporate sales, leadership coaching, and multicultural team development.
Key Responsibilities:
  • Work as part of a small global team to design, develop, and deliver customized training programs tailored to the needs of both individuals and teams across the Henley & Partners business
  • Acquire accreditation to be able to facilitate training and coaching applying third-party intellectual property and training program content.
  • Conduct training sessions focused on enhancing sales strategies, relationship building, and leadership skills, with a focus on achieving measurable and consistent business outcomes.
  • Work with the Henley & Partners Academy team members in the ideation, creation, and construction of bespoke knowledge and/or skills training modules that are delivered via an in-house e-learning platform.
  • Work with the Henley & Partners Academy team in the planning, structuring, capturing, editing, and publication of video and audio podcasts.
  • Collaborate with senior management to assess the specific selling skills, communication skills, client relationship management, and leadership development needs of employees across diverse multi-cultural teams.
  • Utilize a variety of instructional methods (in-person as well as virtual workshops, seminars, e-learning, role-playing, etc.) to effectively engage diverse groups and ensure material is relevant and accessible.
  • Facilitate workshops on client relationship management, relationship-based selling, team leadership, and other skills and knowledge topics, as needed by the business, in a culturally sensitive manner.
  • Provide individual and/or group mentoring, coaching, and feedback to sales professionals and team leaders to help improve overall performance as well as individuals’ career development.
  • Monitor and evaluate the effectiveness of training programs through surveys, assessments, and feedback, and make adjustments to optimize results.
  • Foster a positive and inclusive learning environment that respects cultural differences and promotes collaboration across teams.
  • Stay current with industry trends, best practices, and sales technologies to ensure training content and delivery remains relevant and cutting-edge.
  • Provide post-training support to ensure ongoing development and sustained behavioral change in participants.

Requirements:
 
  • Proven experience in professional services or financial services sales and/or sales management, with a strong track record of success in client-facing roles.
  • At least 5 years of experience in corporate sales training, leadership development, and/or coaching, ideally in a multicultural or global environment.
  • Exceptional communication and presentation skills, with the demonstrable ability to engage and influence stakeholders at all levels of the organization.
  • Experience working with and adapting knowledge and skills learning & development programs for diverse, multi-cultural teams.
  • Deep understanding of sales methodologies, effective and contemporary leadership principles, and team dynamics, particularly within the financial or professional services industries.
  • Relevant certifications in sales training or leadership development would be a plus (e.g., The Challenger Sale, Performance Coaching, etc.).
  • Possess the ability to design and facilitate training programs that accommodate diverse learning styles and skill levels.

Key Personal Attributes:
 
  • Strong cultural competency and experience working across global or multi-national teams. A superb team player.
  • Dynamic, energetic, and approachable with the ability to inspire and motivate others who work in a sales environment with high expectations on their business development activity, productivity, and innovation.
  • Excellent interpersonal and relationship-building skills.
  • Ability to demonstrate effective stakeholder management and communication.
  • Methodical and structured approach to projects with a desire to deliver exceptional learning experiences and outcomes.
  • Analytical mindset to assess learning needs and measure training effectiveness.
  • Flexible and adaptable in a fast-paced, ever-changing environment, with a hunger to continuously learn and personally develop self, and others.
 

Join our team and be part of an organization that values innovation, fosters collaboration, and believes in the potential of its employees. We offer competitive compensation, comprehensive benefits, and a dynamic work environment that encourages growth and personal development.

If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today!

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The Company
HQ: Coral Gables, FL
417 Employees
Year Founded: 1997

What We Do

Henley & Partners is the global leader in residence and citizenship planning. Each year, hundreds of wealthy individuals and their advisors rely on our expertise and experience in this area. The firm’s highly qualified professionals work together as one team in over 70 offices worldwide.

The concept of residence and citizenship planning was created by Henley & Partners in the 1990s. As globalization has expanded, residence and citizenship have become topics of significant interest among the increasing number of internationally mobile entrepreneurs and investors whom we proudly serve every day.

Henley & Partners also runs the world’s leading government advisory practice for wealth migration, which has raised more than USD 15 billion in foreign direct investment. Trusted by governments, the firm has been involved in strategic consulting and in the design, set-up, and operation of the world’s most successful residence and citizenship programs.

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