At Uprise Health our Mission is transforming the delivery and accessibility of mental and behavioral healthcare and to bring whole person care to every individual worldwide
Our Values:
Compassion: We demonstrate empathy and understanding towards individuals experiencing mental and behavioral health challenges and foster a culture of care and support within our partnered organizations.
Integrity: We operate with honesty, transparency, and ethical principles in all aspects of service delivery and organizational conduct.
Collaboration: We foster teamwork, communication, and synergy to achieve common goals and maximize collective potential.
Velocity: We are committed to delivering timely and responsive support, ensuring individuals receive the care and resources they need with efficiency and empathy.
Advocacy: We advocate for mental and behavioral health awareness and access to quality care by promoting mental wellness and reducing barriers to treatment.
The Director of IT will provide strategic and operational leadership for the organization’s technology function. This role is responsible for overseeing IT infrastructure, systems, cybersecurity, data management, and technology support services. The Director will ensure that technology investments align with business goals, support organizational growth, strengthen security and compliance, and drive operational efficiency through modern, scalable solutions. Key responsibilities include:
Technology Strategy & Leadership
- Refine and implement the organization’s IT strategy aligned with business and clinical goals.
- Identify emerging technologies to enhance patient care, data security, and operational performance.
- Define IT governance, policies, standards, and best practices.
Infrastructure & Systems Management
- Oversee the design, implementation, and maintenance of IT systems, including clinical platforms, network infrastructure, and cloud solutions.
- Ensure system uptime, reliability, and scalability to meet organizational needs.
Team Leadership & Development
- Recruit, mentor, and lead IT staff, fostering a culture of collaboration and continuous improvement.
- Provide training and development opportunities for team members.
- Set clear performance objectives and create a culture of accountability, quality, and top -tier customer service.
Budgeting & Vendor Management
- Develop and manage IT budgets, ensuring cost-effective solutions.
- Negotiate and manage contracts with technology vendors and service providers, including MSPs, developers, and third-party solutions.
Cybersecurity & Compliance
- Maintain compliance with healthcare regulations (HIPAA, HITECH, CMS).
- Execute security audits including SOC2 Type II, client audits, and penetration testing.
- Implement robust cybersecurity measures to protect patient data and organizational assets.
IT Operations & Service Delivery
- Oversee IT service management (ITSM) processes, including helpdesk, user support, and asset management.
- Establish SLAs and KPIs to monitor service performance and drive continuous improvement.
- Develop and enforce processes for system updates, patching, backups, and change management.
Qualifications
- Prefer bachelor’s in information technology or related field.
- 8+ years of IT leadership experience, 6+ in healthcare.
- Experience in completing SOC2 and other security audits.
- Expertise in clinical systems, cybersecurity, and regulatory compliance.
- Strong leadership and communication skills.
- Hands-on, not afraid to dig into the details and lead by example.
Uprise Health is an equal opportunity employer. In accordance with anti-discrimination law, Uprise Health prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Uprise Health conforms to the spirit as well as to the letter of all applicable laws and regulations.
Skills Required
- Bachelor’s degree in information technology or a related field
- 8+ years of IT leadership experience
- 6+ years of healthcare experience
- Experience completing SOC 2 and other security audits
- Expertise in clinical systems
- Expertise in cybersecurity
- Expertise in regulatory compliance
- Strong leadership and communication skills
- Hands-on approach and willingness to lead by example
Uprise Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uprise Health and has not been reviewed or approved by Uprise Health.
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Healthcare Strength — Medical premiums are largely employer-subsidized, and dental, vision, life/AD&D, and short- and long-term disability are listed as fully employer-paid. This structure enhances coverage depth and financial protection.
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Wellbeing & Lifestyle Benefits — Access to counseling, coaching, legal and financial consultations, and merchant discounts expands support beyond core insurance. These resources provide whole-person care aligned with mental and behavioral health needs.
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Flexible Benefits — Optional add-ons such as critical illness, hospital indemnity, accident, and pet insurance broaden choice. This breadth allows individuals to tailor coverage to their circumstances.
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What We Do
Uprise Health offers digitally enabled employee assistance programs bolstered with personalized coaching, chronic condition management, managed behavioral health, data analytics, and substance use assessment and treatment solutions. With a focus on positive outcomes through clinically validated methods and tools, Uprise Health reduces claims and costs for organizations while improving the lives for our members. Our 30-Year Legacy is Our Foundation Founded in 1988 as IBH, we quickly emerged as a trusted behavioral health consultant to large corporations across the nation. Since that time, we have continued to evolve along with the behavioral health landscape, acquiring the expertise and products offered through several well-known, marquee organizations, including Claremont EAP, American Behavioral Health, Reliant Behavioral Health, Quality Health Solutions, Inflexxion, EAP Preferred, HMC HealthWorks, and Uprise. Today, as one company, Uprise Health uses clinically validated technology and appropriate, timely and coordinated care to transform mental health for our customers, members, and ourselves. We will pursue this transformation with the same passion we have for our family, friends and community.
