Director of IT

Posted 3 Days Ago
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Irving, TX, USA
In-Office
Senior level
Financial Services
The Role
Leads internal IT operations, infrastructure, security, compliance, and employee technology experience. Manages systems, cloud tools, endpoints, identity access, vendors, contracts, budgets, onboarding and offboarding. Owns SOX IT general controls, audit coordination, access reviews, incident response, security practices, and IT policies. Partners with Finance, People, Operations, auditors, contractors, and managed service providers while providing technology leadership across the organization.
Summary Generated by Built In
About DigniFi:
DigniFi’s Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repairs. We partner with dealerships and service centers to offer financing products at the point of sale for auto repairs, service, parts, accessories, maintenance packages, and more.
About The Role:
This position leads DigniFi’s internal IT operations, infrastructure, security, compliance, and employee technology experience. The role owns day-to-day management of internal systems, cloud-based tools, endpoint management, identity and access controls, IT vendors, contracts, and budget, while establishing standards and processes that support reliable, secure company operations.

A major focus is ensuring employees have a consistent technology experience throughout their lifecycle with DigniFi, including account and equipment provisioning, access management, onboarding, offboarding, equipment recovery, and coordination with the People team. The position also carries significant responsibility for SOX IT general controls, audit support, access reviews, security practices, incident response, and maintaining the company’s overall IT control environment.
The role serves as the primary internal IT leader and works closely with Finance, People, Operations, external auditors, contractors, and managed service providers. DigniFi is looking for someone with hands-on internal IT leadership experience, strong vendor and stakeholder management skills, knowledge of cloud productivity platforms and infrastructure, and familiarity with regulated environments such as financial services, fintech, or lending. The position is based in DigniFi’s Irving office.
Internal Systems & Infrastructure
  • Manage and maintain DigniFi's internal IT systems, including productivity tools, communication platforms, cloud infrastructure, and endpoint management.
  • Evaluate, select, and manage third-party vendors and service providers for IT services, software, and hardware.
  • Own the IT budget and vendor contract lifecycle, ensuring cost-effectiveness and service quality.
  • Establish and maintain IT standards, policies, and procedures that support consistent operations, security, and the organization’s evolving needs.
Employee Onboarding & Offboarding
  • Lead the IT side of employee onboarding — provisioning accounts, equipment, access permissions, and system orientation for new hires.
  • Partner with the People Team to define employee equipment needs and standard assignments, establish and manage processes for equipment procurement, deployment, return, and recovery, and evaluate and oversee vendors that support these activities.
  • Manage offboarding processes including access revocation and data handling.
  • Ensure a consistent, reliable employee experience from day one through departure.
Security & Compliance
  • Own SOX IT general controls, including access management, change management, and IT operations controls.
  • Coordinate with external auditors on IT-related audit requests and testing.
  • Maintain and improve the company's security posture, including endpoint security, identity management, and incident response procedures.
  • Manage access control policies and periodic access reviews across all systems.
Team & Stakeholder Management
  • Serve as the primary point of contact for all internal IT matters across the company.
  • Manage IT support resources, whether internal staff, contractors, or managed service providers.
  • Partner with Finance, People, and Operations on cross-functional initiatives that depend on IT systems.
  • Provide clear, regular communication to leadership on IT priorities, risks, and project status.

Who You Are:
  • 5+ years of progressive IT experience, including at least 2 years in a leadership or management role.
  • Experience managing internal IT operations in a small to mid-size company environment.
  • Familiarity with SOX IT compliance requirements or comparable regulatory/audit frameworks.
  • Strong vendor management skills — experience evaluating, negotiating, and managing third-party IT providers.
  • Hands-on experience with cloud-based productivity and collaboration tools (e.g., Google Workspace, Microsoft 365, Okta, Slack).
  • Solid understanding of endpoint management, identity and access management, and network security fundamentals.
  • Experience in financial services, fintech, or lending preferred.
  • Prior experience coordinating with external auditors on IT general controls.
  • Familiarity with cloud infrastructure (AWS, GCP, or Azure) at a management level.
  • Relevant certifications (e.g., CISSP, CISM, ITIL) are a plus but not required.

Why You’ll Love Working at DigniFi:
  • High-growth opportunity with terrific upside potential.
  • Founded to provide aid to people when they unexpectedly need help...responsible, respectful, and transparent access to a better financial future for our customers.
  • Excellence-driven organization that values work/life balance.
  • We’re a tight-knit team that values collaboration and genuinely loves working together.

What’s In It for You: 
  • Flexible PTO 
  • 12 Paid Holidays 
  • Up to 80% Employer-Paid Premiums for Medical, Dental and Vision Insurance 
  • Long-term Disability Insurance 
  • Basic Life Insurance 
  • Paid Parental Leave 
  • Matching 401k 

Where You Will Work: 
This position is located in our Irving Office.
 

 

Skills Required

  • 5+ years of progressive IT experience
  • At least 2 years in an IT leadership or management role
  • Experience managing internal IT operations in a small to mid-size company
  • Familiarity with SOX IT compliance requirements or comparable regulatory/audit frameworks
  • Strong IT vendor management experience, including evaluating, negotiating, and managing third-party providers
  • Hands-on experience with cloud-based productivity and collaboration tools such as Google Workspace, Microsoft 365, Okta, or Slack
  • Understanding of endpoint management, identity and access management, and network security fundamentals
  • Prior experience coordinating with external auditors on IT general controls
  • Familiarity with AWS, Google Cloud Platform, or Microsoft Azure at a management level
  • Experience in financial services, fintech, or lending
  • CISSP, CISM, or ITIL certification
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The Company
HQ: Bellevue, WA
111 Employees
Year Founded: 2012

What We Do

In 2012, DigniFi set out to redefine vehicle financing by removing the barriers everyday people encounter. Today, we offer access to fast and flexible financing options that help customers get what they need now and help businesses grow revenue down the line. We put the application process in the customer’s hands where they need it most – at vehicle dealers and independent repair shops across the country. From urgent vehicle repairs and services to accessories and products, our process provides a contactless process and on-the-spot decisions to get customers rolling (or riding). We’re growing fast and always on the lookout for people who want to be disruptive in the automotive financial space. We offer a collaborative and respectful work environment either remotely or on-site in Bellevue, WA. DigniFi is an equal opportunity employer that values diversity and an inclusive culture.

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