Director, IT Project Management Office

Job Number: JR105795 Job Title: Director, IT Project Management Office Job Category: Management Hospital Location: Centenary Site Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $86.59 - $100.38 Hours: Days, Afternoons

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca

Job Description:

Position Summary:

Reporting to the Vice President, Digital Health, Cybersecurity, AI and Chief Information Officer, the Director, IT Project Management Office (PMO) provides enterprise leadership and oversight for all technology initiatives at Scarborough Health Network (SHN) requiring IT involvement.

The mandate of the role is to lead an IT PMO portfolio that will partner closely with clinical programs, corporate departments, and operational teams to ensure the successful planning and delivery of digital and AI initiatives that support patient care, operational effectiveness, and organizational strategy.

The Director will be accountable for establishing and governing SHN’s IT project management framework, including standardized intake, prioritization, gating, and delivery processes across the full project lifecycle. The role will ensure initiatives comply with SHN governance, architecture, cybersecurity, privacy, and regulatory standards to enable safe, secure, and sustainable digital transformation.

Key Responsibilities:

• Provide project management leadership for enterprise digital, AI, and IT initiatives aligned with SHN priorities and strategic objectives.

• Leadership accountability for Senior IT Project Managers and Business Analysts across multiple SHN sites. The role is accountable for the enterprise IT project portfolio, including resource planning, capacity management, risk escalation, and performance reporting.

• Establish and enforce project management documentation standards library for SHN IT projects- in alignment with project management and software development lifecycle (SDLC) best-practices and methodologies.

• Establish and enforce standardized IT project intake, prioritization, stage-gating, and delivery assurance processes integrated with the corporate project review committee (CPRC), architecture standards review board (ASRB) and change advisory board (CAB) governance.

• Ensure IT-enabled procurements and solutions comply with SHN architecture, cybersecurity, privacy, procurement, and regulatory requirements.

• Ensure department and unit-specific business and enterprise architecture documentation is routinely updated and maintained in support of SHN infrastructure needs

• Partner with clinical and corporate leaders to support planning, change management, and execution of IT enabled enterprise initiatives.

Requirements:

• Undergraduate degree in Health, Management, or Information Technology (required); Master’s degree (MBA or equivalent) preferred.

• Minimum 10 years of progressive experience in IT and/or digital project management, including 5–7 years in a leadership role at Senior Manager or Director level.

• Demonstrated experience leading an enterprise PMO or managing large, complex, cross-functional project portfolios.

• Project Management Professional (PMP) certification required; ITIL certification preferred.

• Experience in a Canadian healthcare organization with strong understanding of clinical and operational environments.

• Experience with vendor relationship management.

• Strong track record of ethical leadership, professionalism, and organizational stewardship.

• Exceptional communication and collaboration skills to engage multidisciplinary teams, clinicians, and stakeholders.

• Excellent work performance and attendance record.

• Understands the importance of and demonstrates commitment to fostering a culture of diversity, equity, and inclusion.

• Commitment to advancing equity, accessibility, and patient-centered care through digital innovation.

• Demonstrated ability to model integrity, resilience, and adaptability in a rapidly evolving digital health environment.

• Demonstrated ability to develop and influence relationships at all levels, with strong interpersonal and negotiation skills.

• Strong team engagement, facilitation, and coaching skills to build team morale and improve culture.

• Demonstrated experience leading large-scale transformation and change initiatives.

This opportunity is posted to support the recruitment of an existing vacant position.

Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. 

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. 

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
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