Director of IT Operations and Infrastructure

We are seeking a passionate Director of IT Operations and Cloud Infrastructure to join our team in Austin, Texas. You will oversee the organization’s cloud infrastructure, particularly in AWS, ensuring that IT systems are scalable, reliable, and secure. Your leadership will drive operational efficiency, cloud architecture, and high standards of

security.

How you will make an impact

• Cloud Infrastructure Management (AWS):
• Oversee and maintain AWS cloud infrastructure, ensuring scalability, reliability, and security.
• Design and implement cloud architecture strategies to meet business objectives.
• System and Network Administration:
• Manage the administration of cloud-based software, databases, and network services.
• Implement AWS security protocols to protect against cyber threats.
• DevOps and Automation:
• Lead AWS DevOps initiatives, focusing on CI/CD pipelines and automation.
• Collaborate with development teams to optimize cloud performance and resolve issues.
• Strategic Planning:
• Align cloud operations with strategic business goals.
• Evaluate and integrate new AWS technologies to improve cloud operations.
• Manage the IT budget, optimizing costs while maintaining high-quality cloud services.
• Team Leadership:
• Lead and mentor IT and cloud teams, fostering a collaborative and productive environment.
• Develop and enforce cloud-related IT policies and procedures.
• Disaster Recovery and Business Continuity:
• Create and implement AWS-based disaster recovery plans to ensure system availability.
• Ensure business continuity by preparing for potential cloud disruptions.
• Vendor Management:
• Manage relationships with AWS and other cloud service providers.
• Negotiate contracts and ensure third-party cloud services meet organizational standards.

What we are looking for

• This position is a hybrid role, requiring onsite work at our office on Tuesday, Wednesday, and Thursday each week. The remaining days (Monday and Friday) may be worked remotely.
• Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree preferred).
• 8+ years of experience in IT operations, with a strong focus on AWS cloud infrastructure.
• 6+ years of hands-on development experience.
• 3+ years of experience leading Development Teams.
• 3+ years of experience as a manager of managers and Director-level folks.
• Proven leadership and team management skills.
• Deep understanding of AWS architecture, cloud computing, and data center operations.
• Excellent problem-solving, communication, and project management skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) are a plus.
• Well versed with distributed computing principles and approaches, including Kubernetes.
• Proven experience building reliable, high-scale, cost-efficient cloud services.
• Experience with hands-on DevOps and CI/CD practice on large scale cloud services.
• Well versed in writing optimized code and architectural patterns for optimization.
• A commitment to building exceptional, diverse and high-performing teams.