Director, IT & Automation

Hi, We're AffiniPay!
AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay's tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!
The Director of IT & Transformation at AffiniPay will lead the IT function with a dual focus on operational excellence and strategic transformation. This individual will be responsible for ensuring the delivery of reliable, secure, and scalable IT services across the organization while driving initiatives that modernize AffiniPay's IT landscape. The Director will lead a team of IT professionals, oversee all corporate systems and infrastructure, and act as a change agent to evaluate and implement innovative technologies that support business growth, employee productivity, and digital transformation.
What You'll Do

• Strategic IT Leadership: Develop and execute a comprehensive IT strategy that aligns with the company's overall business goals and supports future growth. Provide leadership and direction to the IT department, fostering a culture of collaboration, innovation, and continuous improvement.
• Digital Transformation Visionary: Identify and champion opportunities for digital transformation across the organization, leveraging technology to streamline processes, improve customer experience, and drive new revenue streams.
• IT Infrastructure and Operations Management: Oversee the design, implementation, and maintenance of robust and scalable IT infrastructure, including network systems, hardware, software applications, and telecommunications. Ensure optimal performance, reliability, and security of all IT systems. Be a point of escalation that can help people directly when there is a need.
• Cybersecurity: Develop and implement procedures that align with Information Security policies to protect company data and assets. Stay abreast of emerging threats and ensure compliance obligations are met.
• Team Leadership and Development: Recruit, mentor, and develop a high-performing IT team. Foster a collaborative and results-oriented environment, empowering team members to achieve their full potential.
• Vendor Management: Manage relationships with external vendors, ensuring cost-effectiveness and quality of service. Negotiate contracts in partnership with our procurement team.
• Change Management: Lead and manage organizational change initiatives related to technology adoption and digital transformation, ensuring effective communication, training, and stakeholder engagement.
• Collaboration and Communication: Partner effectively with other departments to understand their technology needs and provide solutions that support their objectives.

About You

• Bachelor's degree in a technical or engineering field
• 7+ years of progressive IT experience, including at least 3 years in a management or leadership role.
• Proven track record of leading IT operations and transformation projects in a high-growth or enterprise environment.
• Deep knowledge of enterprise SaaS systems.
• Understanding of network configuration and infrastructure management.
• Demonstrated experience with middleware platforms and automation tools (such as Workato), showcasing the ability to integrate diverse systems and streamline IT operations.
• Ability to think strategically while also managing operational details and support escalations.
• Demonstrated success in driving change, managing stakeholders, and communicating across technical and non-technical audiences.
• Willingness to work flexible hours as required by project needs or operational issues.
• Required to go onsite to our Austin office 3-5 days a week depending on need.

Our Story
Founded in 2005, AffiniPay's mission is to build technology products that helps professionals focus on the work they love. As the leader in the professional payments industry, AffiniPay's products serve legal, accounting, architectural, engineering and construction firms. Our portfolio of software solutions include MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), and Docketwise (Immigration & Case Management Software). Our portfolio of payment solutions include LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay's products serve over one hundred thousand users, and we are noted as one of the fastest growing tech companies in Austin, Texas. We are constantly looking for talent to join our team to continue playing a key part in unlocking our potential.
Diversity, Equity & Inclusion at AffiniPay
At AffiniPay, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.
Benefits that Benefit You!
As a people first culture, we believe it is important that our teammates are happy, healthy, and productive. In order to best support that, AffiniPay provides award-winning benefits that can make a difference in your life - right now and for the future.

• All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family!
• Have some fur babies? - We offer them insurance too!
• RELAX and enjoy your time away with our flexible paid time off policy!
• We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
• Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
• Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
• Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
• Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
• We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
• D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
• An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some "sweet" surprises for those afternoon pick-me-ups

Security Advisory
Our hiring teams at AffiniPay are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the AffiniPay domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.