Director, Issuing Value Added Services - Thailand

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This is a Director role in a team of experienced professionals developing, delivering and winning high impact business opportunities for Visa.

You will be part of the Product & Value Added Services (VAS) team in Thailand, a critical function that drives the usage and expansion of Visa credentials, accelerates digital payments, promotes payment innovation, and grows the adoption of Value-Added Services (VAS).

The Director, Issuing VAS will report to the Head of Product & VAS in Thailand, and will be responsible for driving top line growth for the market’s VAS revenue and sales targets across all categories including Risk and Data Solutions, Issuing Solutions, Digital Solutions, Network Solutions, and Innovation. The position will have significant interaction with the SMT (Singapore, Malaysia, Thailand) cluster and Regional Market Support Centre product teams and collaborate with cross-functional teams within Visa such as Sales, Risk, Finance, Consulting and Analytics, and Client Services.

Important to the role are a deep understanding of the payments landscape, a customer-obsessed mindset to understand our clients’ needs, and a strong business acumen to achieve long-term growth. Key responsibilities include but are not limited to the following:

Key accountabilities and objectives of the role

• Achieve and exceed Thailand’s Issuing VAS revenue and sales targets by working with market and regional Product teams, Sales teams, and other relevant cross-functional teams and stakeholders
• Develop and execute on VAS strategies to accelerate the growth of VAS in Thailand, including the proactive identification of new prospects, driving pipeline development and managing the end to end sales process i.e. sales pitch, product demos/webinars, commercial offer, contracting, optimization, and audit management
• Lead the feasibility assessment on the rollout of new products and solutions in market, including the provision of local market perspective to influence the global product roadmap
• Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
• Lead regular pipeline review and problem-solving sessions with clients and internal stakeholders to facilitate the effective delivery of value propositions
• Acquire and maintain technical and functional knowledge of existing and new products with the ability to design solutions with clients
• Support on sales engagement activities including but not limited to: evaluating potential opportunities, creating client pipeline, aiding in the completion and presentation of RFPs and RFIs responses and executing against sales plans
• Drive knowledge sharing, coaching and training across functional teams and/or regions to strengthen understanding of VAS capabilities within the team to drive greater commercial engagement
• Provide regular reporting and analysis to senior management, whilst managing sales goals and results

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

We are looking for an individual with exceptional Business Development and Sales leadership experience along with deep, payment expertise to help scale and shape the services we deliver to clients.

• Minimum 12 years of experience in B2B technology consultative sales with strong ecommerce / digital payments experience in relevant markets
• Demonstrated sales leadership in developing and implementing sales strategies to achieve the countries VAS targets
• Deep understanding of Issuing dynamics and needs within the broader payments ecosystem. Prior knowledge of Issuing Solutions from Visa and in the wider financial services industry is preferred but not mandatory
• Experience working in a global matrix organization with the ability to navigate complex structures and empower decision-making locally
• Budget Management: Oversee and manage the sales budget and allocation for the countries VAS targets
• Market Analysis: Conduct market research to identify trends and opportunities
• Executive Presence including excellent communication and presentation skills, written and verbal and ability to communicate at all levels within large organizations
• Executive Reporting: Report directly to executive leadership, providing updates on sales performance and strategy implementation
• Self-motivated & results oriented individual
• Ability to influence and negotiate with senior executives
• Strong analytical skills, with demonstrated intellectual and analytical rigor
• Holds self and others accountable for measurable high quality, timely and effective results

What will also help

• Bachelor’s degree in business administration or equivalent (MBA preferred)
• Familiar with Value-based selling methodology with strategic focus on impacting ROI
• Demonstrated leadership and collaboration capabilities across a matrixed organization
• Experience working with Microsoft Dynamics

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.