About this role
The Private Markets Insight Data Services (PDS) team seeks an Head of Investor Account Services. This individual will lead efforts around Private Markets data processing and providing high quality service to our clients, leveraging technology and automation to drive scale, alongside disciplined Operations best practices. Insight’s Managed Data Service is a key foundation to the growing Data & Analytics solutions delivered by the Insight business, and critical to maintain the growth of the Insight business. The team is responsible for the document retrieval, data extraction, normalization, and delivery for investors in private markets products including Private Equity, Private Credit, Real Estate, and Infrastructure.
Key responsibilities
Lead a team focused on creation of the market leading Private Markets database and analytics ecosystem for Cashflow & Capital Account Statement Services
Manage a team of data analysts and work with team leads to manage workload and priorities
Support a business growing by >20% per annum by ensuring scalable growth of services including new document types, asset classes and beyond
Actively participate in Digital transformation of the Business, including transformation of process and workflow to leverage Aladdin’s patented data and document automation solution
Partner closely with Insight’s Client Success and Sales teams planning for continued service delivery, on time (client SLAs) and with quality as well as supporting RFPs
Create an inclusive environment oriented around trust, open communication, creative thinking, and cohesive team effort
A Leader who grows the next set of Leaders in the business, and ability to become a BlackRock Global Citizen
Experience Required
Bachelor or Master degree (preferably in Economics, Organizational Sciences, Mathematics, or related Accounting background)
Demonstrated experience in running an end-to-end managed data service organization
Demonstrated transformational leader with the ability and desire to influence the people, process, and technology.
Experience in Financial Markets, preferably Private Markets, is preferred
Ability to succinctly communicate KPI-driven progress to stakeholders and Senior Leadership
Strong organizational and change management skill
Excellent communication skills: Fluency in English, both written and verbal
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Skills Required
- Bachelor's or Master's degree
- Degree in Economics, Organizational Sciences, Mathematics, or Accounting
- Experience running an end-to-end managed data service organization
- Proven transformational leadership influencing people, process, and technology
- Experience in Financial Markets
- Ability to communicate KPI-driven progress to stakeholders and senior leadership
- Strong organizational and change management skills
- Excellent communication skills; fluency in English, written and verbal
BlackRock Compensation & Benefits Highlights
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Retirement Support — The package includes a 401(k)/Retirement Savings Plan with an employer match plus an additional company retirement contribution. Together with an employee stock purchase option, this positions retirement support as a notable strength for U.S. roles.
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Parental & Family Support — Paid parental leave and family‑building resources (adoption, fertility, nursing support) are emphasized, alongside child, special‑needs, and elder‑care resources. This breadth signals meaningful support across diverse family situations.
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Leave & Time Off Breadth — Flexible Time Off (FTO) for eligible roles is promoted, with additional sick and bereavement leave. Time away is framed as enabling rest and recharge when needed.
BlackRock Insights
What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers. BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today. At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together. Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.
