Director of Internal Communications

Posted 3 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
174K-255K Annually
Expert/Leader
Edtech • Enterprise Web • HR Tech • Software
Handshake is the number one site for college students to find a job.
The Role
Own and build Handshake’s internal communications function across Careers and Handshake AI. Responsibilities include developing communications strategy and operating rhythms, advising executives, running company-wide All Hands, partnering with People on employee communications and culture programs, managing internal channels and tools, translating technical work into accessible narratives, connecting internal and external messaging, and measuring employee understanding.
Summary Generated by Built In
About Handshake

Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today that belief has a bigger job. We think intelligence comes from people, and we've built a company around it.

Handshake is the career network for the AI economy, connecting 25 million job seekers, more than a million employers, and 1,600 educational institutions.

Handshake AI puts the expertise of that network to work at the frontier of AI. We work directly with frontier lab researchers to author evaluations, publish benchmarks, and build the training environments models can't create on their own. In a year we've gone from $0 to a ~$1B run rate and pay ~$60M a month to more than 30,000 experts. Now we're bringing that same expertise to enterprises building AI on their own knowledge.

Why join Handshake now:

  • Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel

  • Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions

  • Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders

  • Build a massive, fast-growing business with billions in revenue

About the Role

Handshake is looking for a builder to own and run our internal communications function.

This is not a typical comms role. Handshake has grown from one business into two — Careers, and Handshake AI, which spans human data, Labs, and Enterprise AI — in under two years, tripling headcount, opening offices in New York and India, and acquiring companies along the way. That growth creates a real opportunity to build a clear, consistent internal story from the ground up, in close partnership with our leadership team.

You'll report to our Chief Communications Officer and work daily with Careers and Handshake AI business unit leadership, and our People team. Your job is to make sure every employee — in San Francisco, New York, Bangalore, or remote — hears one Handshake story, on a rhythm they can predict, in a voice that still sounds like us.

There is no existing playbook, team, or tooling for this function today. You'll design the systems, select the tools, and earn a seat at the leadership table as an embedded partner rather than a service desk. You'll be measured first on whether leadership communication is clearer, more consistent, and more trusted because you exist, and second on whether the company stays one company as it scales.

  • Own the internal communications strategy, calendar, and operating rhythm across Careers and Handshake AI

  • Serve as the C-suite internal communications partner

  • Run All Hands on one standard across the company and extend it to the departmental tier

  • Partner with the People team on people communications and key lifecycle moments

  • Design and run recognition and culture programs with the People team

  • Build and edit the company's core internal channels and select the tools to run them

  • Translate technical work into clear, plain-language stories every employee can follow

  • Connect the internal and external narrative so employees hear Handshake's news first

  • Measure understanding, not just reach, and report the results back to leadership

Please note, this is a Senior IC role and does not manage a team.

Desired Capabilities
  • 8–12 years in internal/employee or executive communications, including a tour scaling internal comms through rapid company growth

  • Exceptional writer, able to write convincingly in a founder-CEO's voice

  • Proven ability to build communications systems and processes from scratch

  • Skilled at translating complex, technical work into clear, plain-language narratives

  • Trusted advisor to senior leadership, comfortable giving candid counsel

  • AI-native working style, using AI to gather, draft, and measure communications work

  • Strong judgment and discretion with sensitive or high-stakes material

  • Data-literate, comfortable setting benchmarks and reporting results to executives

  • Comfortable working cross-functionally across People, Legal, Marketing, and Product/Engineering

  • Bonus: experience at an AI company, post-acquisition integration, employer brand, or event production

Perks

Handshake delivers benefits that help you feel supported—and thrive at work and in life.

The below benefits are for full-time US employees.

🎯 Ownership: Equity in a fast-growing company

💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching

🍼 Family Support: Paid parental leave, fertility benefits, parental coaching

💝 Wellbeing: Medical, dental, and vision, mental health support, wellness stipend

📚 Growth: Learning stipend, ongoing development

💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office

🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days

🤝 Connection: Team outings & referral bonuses

Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.

Skills Required

  • 8-12 years of experience in internal, employee, or executive communications
  • Experience scaling internal communications through rapid company growth
  • Exceptional writing ability, including writing in a founder-CEO’s voice
  • Experience building communications systems and processes from scratch
  • Ability to translate complex technical work into clear, plain-language narratives
  • Experience advising senior leadership and providing candid counsel
  • AI-native working style using AI to gather, draft, and measure communications work
  • Strong judgment and discretion with sensitive or high-stakes material
  • Data literacy, including setting benchmarks and reporting results to executives
  • Ability to work cross-functionally with People, Legal, Marketing, and Product or Engineering
  • Experience at an AI company, post-acquisition integration, employer brand, or event production

Handshake Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Handshake and has not been reviewed or approved by Handshake.

  • Leave & Time Off Breadth — Time-off practices include flexible/unlimited PTO, companywide recharge weeks in summer and winter, plus additional volunteer and personal holiday time. Feedback suggests sabbaticals and coordinated breaks help people actually use rest time.
  • Parental & Family Support — Parental leave is described as extended for primary and secondary caregivers, and family-oriented policies are highlighted. Fertility and family-support resources are referenced in public materials.
  • Healthcare Strength — Core coverage spans medical, dental, and vision, with added mental-health resources and wellness programming. Feedback suggests these supports contribute meaningfully to overall wellbeing.

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The Company
HQ: San Francisco, CA
700 Employees
Year Founded: 2014

What We Do

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 650,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. Earlier this year, we announced our $200M Series F funding round. This Series F fundraise and new valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

Why Work With Us

How someone builds their career is foundational. We believe in working with the higher education community to help students build meaningful careers. We are at the nexus of universities, students and employers— and we’re able to connect the very best pieces of each side. We’re proud to create a community where students can be more successful.

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