Director of Innovation, Market Access

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Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The Director of Innovation is a critical role within Market Access Intelligence & Innovation (Global Pricing & Health Systems Analytics). As an AI transformation leader, you will drive execution of the first wave of MAx AI and digitally enabled solutions that strengthen access strategy, pricing, and contracting execution, while identifying and shaping a second wave of opportunities that expands business value and organizational capability.

This leader blends deep market access expertise with digital fluency to translate unmet needs into testable concepts, rapid pilots, and measurable value. You will run a disciplined innovation process (intake → assess → pilot → scale/hand off) that turns business priorities into scalable solutions with clear adoption plans.

This is a hands-on builder role for a leader who wants to shape how AI is applied in Market Access. You will guide roadmap decisions, lead cross-functional delivery, and turn business needs into scalable solutions—from data products and AI agents to workflow automation and GenAI-enabled decision support—that strengthen execution and expand patient access in meaningful ways.

Responsibilities:

• Lead the Market Access & Pricing (MAx) innovation portfolio: own the current AI roadmap and first-wave priorities aligned to enterprise goals; define value hypotheses and success metrics; and maintain a replenished pipeline of second-wave opportunities based on business needs, pilot outcomes, and strategic gaps.

• Run a disciplined pilot engine: turn business problems into pilot plans; lead first-wave pilots end to end through delivery, measurement, and stabilization; and track outcomes, risks, and decisions to inform scale, iteration, or stop/go choices.

• Build digital solutions with partners: serve as product owner or co-owner for select tools and workflows; define user needs and requirements with Digital, IT, and Data partners to deliver scalable, fit-for-purpose solutions.

• Design for adoption: map workflows and pain points; apply user-centered design; embed solutions into operating rhythms; develop change, training, and communications plans.

• Scale what works: develop repeatable playbooks and documentation; execute structured transition and knowledge-transfer plans; engage operational owners early; and provide a defined stabilization period following handoff.

• Measure and continuously improve: define KPIs (e.g., cycle time, forecast accuracy, productivity gains, utilization, and adoption); capture implementation learnings to inform iteration, continuous improvement, and future opportunity development.

• Engage stakeholders and vendors (as needed): partner across Access Strategy, International Market Access, Global/US Pricing, Legal, IT, and Intelligence teams; manage external partners to deliver quality outcomes on time and within budget where relevant.

Qualifications:

• Bachelor's degree required. MBA, MPH, MS, PharmD, or equivalent advanced degree preferred (or comparable experience).

• 10+ years in pharma/healthcare with experience in Market Access, Pricing, Commercialization, and/or related functions

• Track record of delivering measurable outcomes in complex, matrixed environments (e.g., from concept through pilot to scale/handoff), leading cross-functional initiatives, and translating business needs into actionable solutions.

• Digital fluency: strong comfort with data products, automation, and modern collaboration tools.

• Experience leading or contributing to AI and/or digital transformation initiatives.

• Practical experience with iterative delivery methods: translating needs into requirements/user stories, testing, deployment, and adoption.

• Demonstrated ability to assess emerging technologies (including Gen AI) for business value, feasibility, and risk, translating insights and learnings from early deployments into prioritized next-wave use cases, pilot opportunities, and portfolio recommendations.

• Executive-ready communication (written, verbal, visual): distill complexity, drive decisions, and facilitate working sessions.

• Proactive, structured, and resilient in ambiguity; strong program and stakeholder management skills.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

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If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [email protected]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.