Director Infrastructure Resiliency Engineering

Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The impact you will have in this role:

Being a member of Enterprise Product & Platofrm Engineering team, this senior leadership role is responsible for leading a cross-disciplinary SWAT engineering function focused on resolving complex infrastructure challenges, improving enterprise resiliency, and driving cross-domain technical strategy across distributed, cloud, and network platforms. Hybrid technical leadership role requiring engagement across engineering teams, incident response calls, and enterprise architecture forums.

Your Primary Responsibilities:

• Lead enterprise-wide triage and resolution of critical infrastructure incidents.
• Drive root cause analysis (RCA) and failure mode analysis (FMEA).
• Define and implement resiliency strategies and DR/OR validation.
• Provide cross-domain consulting across cloud, network, middleware, and compute.
• Establish deep debugging practices across Linux, Windows, and cloud environments.
• Develop and lead a SWAT engineering organization.
• Define strategic and tactical remediation roadmaps.
• Build and manage a high-performing SWAT team of senior engineers.
• Mentor and develop cross-domain technical expertise.
• Lead incident bridges and executive escalations.
• Foster a culture of rapid response, accountability, and engineering excellence.

**NOTE:  The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Min 10 years of relevant experience
• Bachelors’ Degree and/or equivalent experience

Talents Needed for Success:

• 10+ years of infrastructure engineering experience.
• Deep expertise in Linux and Windows platforms.
• Strong experience with AWS and Azure cloud services.
• Advanced networking (TCP/IP, DNS, routing, load balancing).
• Proven experience debugging complex systems and environments.
• Experience leading high-severity incident response.
• Financial services industry experience.
• Hybrid cloud and mainframe exposure.
• Experience with DR, resiliency, and cyber recovery strategies.
• Familiarity with failure mode analysis and testing frameworks.

Core Competencies: 

• Technical Leadership
• Problem Solving & Debugging
• Resiliency Engineering
• Cross-Functional Collaboration
• Decision Making Under Pressure
• Communication & Executive Presence

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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