Director, Individual Sales

Summary
 Maintains, increases, and manages the sales, renewal, and service activities of the assigned region. Directs and manages a highly skilled individual sales team responsible for retention and new business within the group and individual health insurance markets. Oversees ongoing relationships with customers/clients while driving strategic growth initiatives. Demonstrates leadership, strategic planning, and public speaking expertise to effectively engage diverse audiences.
Description
 

What You Will Do:

• Maintains market share of corporate by selling and renewing assigned accounts. Identifies/addresses issues/concerns within existing accounts. Monitors marketplace to identify trends in sales, competitors, or product design. Manages the coordination of issue resolution with customers/clients as it relates to implementation, renewals, and ongoing account management.

• Develops, implements, and manages marketing strategies and product lines for assigned region. Develops and implements short and long-range plans and budgets within assigned region. Assists sales as needed with presentations and hosting potential/current prospects/clients and potential/current accounts. May assist with the renewal of existing accounts and for ensuring appropriate operational tasks are completed for the implementation of new accounts. May assist in the sales of ancillary products.

• Manages the accurate communication of specific benefits for assigned accounts to operational areas including customer service, claims, benefit files, and membership. Coordinates with all operational departments on the administration of assigned accounts.

• Recruits, develops, trains, and guides/directs staff to meet, maintain, and increase the sales, retention, and service goals of BCBSSC products for assigned region.

• Develops and maintains excellent relationships with business partners, vendors, potential business partners, groups, agents, and brokers.

To Qualify for This Position, You'll Need the Following:

• Required Education: Bachelor's

• Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience

• Required Work Experience: 8 years-insurance sales and marketing management experience with medium to large accounts (500 or >employees) to include training/development programs.

• Required Skills and Abilities: In-depth knowledge of group health insurance including group benefits, pricing, claims payment policy, benefit analysis, and stop loss. Working knowledge of internal operational systems including medical management, claims, customer service, eligibility, and underwriting. Demonstrated proficiency/performance in meeting sales goals. Strong sales team motivation skills. Ability to work independently, prioritize effectively, and make sound decisions. Good judgment skills. Strong customer service, presentation, and organizational skills. Demonstrated verbal and written communication skills. Analytical or critical thinking skills. Ability to persuade, negotiate, or influence others. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Ability to direct, motivate, and assess performance of others.

• Required Software and Other Tools: Microsoft Office.

• Required Licenses and Certifications: Department of Insurance Licensure must be obtained within 60 days of hire in state employed.

We Prefer You to Have the Following:

• Preferred Work Experience: 5 years health insurance sales or training, public speaking, knowledge of ACA and Medicare products

• Preferred Software and Other Tools: Working knowledge of Microsoft Access or other database software.

• Preferred Licenses and Certifications: Additional industry training such as HIAA, PAHM, LUTCF, CEBS.

• Preferred Work Environment: Typical office environment. Frequent travel between office buildings. Frequent out of town travel. Work may involve transportation of materials

Our Comprehensive Benefits Package Includes the Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.  

• Subsidized health plans, dental and vision coverage

• 401k retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Education Assistance

• Service Recognition

• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email [email protected] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

Some states have required notifications. Here's more information.