Director, Implementation and Program Management

About Us:

Homebound is on a mission to make it possible for anyone, anywhere, to build a home using technology. Created by an experienced team of construction, real estate, design, and technology experts, Homebound is transforming the residential construction industry by improving the costly and inefficient process of building a home. 

We’ve created an entirely new way to build homes with technology powering every stage from start to finish to provide a seamless experience for our customers. Homeowners across the country can choose where they want to live, select a home plan that’s perfect for them, then personalize and buy it, all online. Homebound has raised $150M in capital from leading venture capitalists like Google, Khosla, Thrive Ventures, and we’re scaling quickly in places like Texas, Colorado and Florida. Come build your future with us.

As the Director of Implementation and Program Management, you will ensure that Homebound’s technology and AI delivers measurable improvements in speed, quality, and cost across our homebuilding operations. You will lead technology implementation, change management, process optimization, and cross-functional execution, bridging the gap between our product and operations teams to drive platform adoption and operational excellence.

This is a highly visible, hands-on leadership role for a self-starter who thrives in ambiguity, influences without authority, and leads a lean team as a player-coach. Reporting to the CPO/CTO, you will be a core member of the technology leadership team and collaborate cross-functionally with executives to shape and scale the systems, tools, and processes transforming a $1 Trillion industry.

• End-to-End Technology Implementation: Launch proprietary technology across field and central operations. Own go-to-market timelines, stakeholder alignment and training programs to ensure smooth rollouts.

• Change Management & Field Enablement: Lead hands-on change management initiatives. Establish shared goals and accountability, codify best practices, and translate feedback into product improvements in partnership with product managers.

• Platform Adoption and Impact: Monitor KPIs around platform adoption, engagement, and operational performance. Ensure technology is generating measurable business results and critical data daily to train our AI models.

• Workflow and Process Optimization: Partner with operations to design and embed optimized processes directly into the platform. Identify bottlenecks and continuously improve execution speed, quality, and consistency.

• Platform Services and Support: Manage team responsible for day-to-day delivery and support of core services offered as part of the platform including material estimation, data ingestion, and schedule management. These services could expand over time.

• Cross-Functional Program Delivery: Drive complex, cross-functional programs spanning end-to-end operations. Build trusted relationships with executives and maintain strong rapport with front line construction teams.

• 8+ years of experience in technical program management, solutions implementation, operations strategy, or process improvement.

• Proven ability to lead change management and technology adoption in operationally complex, distributed environments.

• Experience in residential construction, homebuilding, or field operations technology is a strong plus.

• Willingness to travel frequently, with field immersion in Texas a minimum of 2x per month.

• Strong analytical skills: KPI tracking, root cause diagnosis, and data-backed problem solving.

• Exceptional communication skills and the ability to translate seamlessly between field needs, technical teams, and executive leadership.

• A systems-level thinker who can dive into tactical details while driving scalable, strategic alignment across the business.

Our Commitment:

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. To apply, please submit an application with your resume on the Career’s page.

Homebound is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Homebound considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Our Compensation Philosophy:

Our salary ranges are determined by role, level, and location. Please note that the salary range displayed on each job posting may vary by state. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter will share more about the specific salary range for your preferred location during the hiring process. Please note that each job posting includes a general description of any other compensation offered for the position in addition to the salary range displayed on the job posting. You can find information about our benefits here.