Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$139,400.00 - $230,000.00Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.What Will You Do?
- Architect, implement, and maintain SailPoint IdentityNow solutions at enterprise scale
- Oversee connector development, integration with SaaS applications and other sources/applications.
- Maintain and support lifecycle management automation including joiner, mover, and leaver (JML) workflows
- Lead role engineering, role mining, and role-based access control (RBAC) design initiatives
- Lead access certification and recertification campaigns to support audit readiness
- Collaborate with Internal Audit and Risk teams to address access control findings
- Own the IAM support model including incident response, escalation paths, and SLA management for identity-related issues
- Establish and maintain a tiered support structure (L1/L2/L3) for SailPoint platform issues
- Lead root cause analysis (RCA) for critical IAM incidents and drive permanent remediation
- Manage on-call rotation and ensure 24/7 platform availability for critical identity services
- Oversee patch management, upgrades, and platform health monitoring for SailPoint environments
- Develop and maintain runbooks, knowledge base articles, and operational documentation
- Monitor and report on IAM KPIs, KRIs, and access anomalies
- Oversee project delivery using Agile/Scrum methodologies for IAM initiatives
- Manage team capacity, budget planning, and resource allocation
- Responsible for the strategic development of platforms which includes assessing efficiency, overall operations, and potential enhancements.
- Perform other duties as assigned.
- Degree in computer science, Information Technology, Cybersecurity, or a related field.
- SailPoint Certified IdentityNow Engineer or IdentityIQ Architect certification
- 10+ years of experience in Identity and Access Management, 5+ years of hands-on SailPoint experience (IdentityNow and/or IdentityIQ), 3+ years in a leadership role.
- Deep expertise in IAM concepts: IGA, SSO/Federation, MFA, RBAC, ABAC, Zero Trust
- Experience integrating SailPoint with enterprise directories (Active Directory, LDAP, Azure AD/Entra ID, Salesforce etc)
- Strong knowledge of identity protocols: SAML, OAuth 2.0, OpenID Connect, LDAP, SCIM
- Proven track record managing cross-functional teams and enterprise-scale programs
- Broad knowledge of Cloud computing and automation concepts.
- Expert knowledge of cybersecurity privacy principles, cyber threats and vulnerabilities, and cyber defense and information security policies, procedures, and regulations.
- Ability to apply cybersecurity and privacy principles (confidentiality, integrity, availability and zero trust architecture) to organizational needs, with expertise in Identity & Access Management, including authentication, authorization, and the principle of least privilege.
- Strategic thinking with strong operational execution
- Experience leading and managing complex projects with the ability to manage multiple priorities simultaneously.
- Excellent written and verbal communication skills with the ability to interact with all levels of the organization.
What is a Must Have?
- Bachelor’s degree in Computer Science, similar degree, or its equivalent in work experience.
- 5 years of experience in Information Technology Security Engineering or Software engineering.
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent work experience
- At least 5 years of experience in Information Technology Security Engineering or Software Engineering
- At least 10 years of Identity and Access Management experience
- At least 5 years of hands-on SailPoint IdentityNow and/or IdentityIQ experience
- At least 3 years of leadership experience
- SailPoint Certified IdentityNow Engineer or IdentityIQ Architect certification
- Deep expertise in IGA, SSO/Federation, MFA, RBAC, ABAC, and Zero Trust
- Experience integrating SailPoint with Active Directory, LDAP, Azure AD/Entra ID, Salesforce, and other enterprise applications
- Strong knowledge of SAML, OAuth 2.0, OpenID Connect, LDAP, and SCIM
- Experience managing cross-functional teams and enterprise-scale programs
- Broad knowledge of cloud computing and automation concepts
- Expert knowledge of cybersecurity privacy principles, cyber threats, vulnerabilities, cyber defense, and information security policies and regulations
- Expertise in authentication, authorization, least privilege, confidentiality, integrity, availability, and Zero Trust architecture
- Experience leading complex projects and managing multiple priorities
- Strong written and verbal communication skills with the ability to interact across organizational levels
- Authorization to work for any employer in the United States without H-1B, TN, or Forms I-983/STEM OPT sponsorship
Travelers Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travelers and has not been reviewed or approved by Travelers.
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Retirement Support — Feedback suggests total rewards are bolstered by a 401(k) match, a company‑funded pension, and a program that contributes to retirement savings when employees make student‑loan payments. These elements are consistently portrayed as standout strengths of the package.
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Leave & Time Off Breadth — Feedback suggests time off is generous from the start, with substantial PTO, paid holidays, and the option to purchase additional days. Defined leaves such as short‑term disability and bereavement further enhance perceived flexibility.
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Healthcare Strength — Feedback suggests medical, dental, and vision coverage is comprehensive, with multiple plan choices, HSAs/FSAs, and robust mental‑health and wellness resources. Day‑one eligibility and added programs like caregiver support and specialty care navigation reinforce depth.
Travelers Insights
What We Do
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.
