Director I Finance Ops - Retail Cash & Sales

Posted 4 Days Ago
Be an Early Applicant
Salisbury, NC
In-Office
Expert/Leader
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
The Director leads store sales audit, cash management, reconciliations, and financial governance across brands at Ahold Delhaize. This role involves driving process improvements, managing external relationships, and ensuring compliance with financial regulations, while leading cross-functional projects and mentoring staff.
Summary Generated by Built In
Category/Area of Expertise: Accounting/Finance
Job Requisition: 452023
Address: USA-NC-Salisbury-2085 Harrison Road
Store Code: Retail/Dc Ops (5133455)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Position Summary:
The Director is accountable for leading and directing activities related to store sales audit, Gift card accounting and cash management across ADUSA. This role ensures the accurate and timely completion of weekly reconciliations, liaises with IT partners to address variances, and drives root cause analysis to implement effective solutions. The Director supports all brands within ADUSA by meeting with them regularly to explain P&L and Balance Sheet variances, driving operations to prevent surprises, and constantly seeking process improvements.
Additionally, this role will manage a third-party outsourcing provider based offshore and should be well-versed in multicultural integration to ensure smooth collaboration.
Principal Duties and Responsibilities:
  • Oversee store sales audit, Gift card accounting and cash management functions.
  • Ensure weekly reconciliations are performed accurately and timely for each area.
  • Liaise with IT partners to address variances and drive root cause solution conversations.
  • Support all brands across ADUSA by explaining P&L and Balance Sheet variances during regular meetings.
  • Drive operations to avoid surprises and ensure smooth financial processes.
  • Provide regular governance with Accounts Payable, Inventory and other teams to improve processes and enhance efficiency.
  • Drive internal controls and continuous improvement initiatives.
  • Responsible for P&L and Balance Sheet for the respective processes.
  • Navigate and manage highly complex legacy processes, leveraging extensive retail knowledge.
  • Participate in and lead projects impacting workstreams, such as E-commerce implementations, POS upgrades, and banking application integrations.
  • Handle external banking relationships as part of the treasury/cash management responsibilities.
  • Oversee gift card accounting to ensure accuracy and compliance.
  • Preferred experience with SAP for managing Accounts Receivable, Accounts Payable, Retail Accounting Operations, and Distribution Center Accounting Operations.
  • Owns full process and absorb current state process work in assigned function across ADUSA.
  • Responsible for both the retained process work, which represents strategic, business facing work, as well as the captive process work in both the legacy AUSA and DA existing process structure.
  • Applies high-level of expertise and core competencies gathered across large segments of ADUSA to solve problems.
  • Ensure the accuracy, integrity, and timeliness of financial report preparation, as well as the overall integrity of the financial statements.
  • Ensure accounting practices are in compliance with US GAAP, SEC and IFRS requirements.
  • Key control ownership within the Accounting Operations Department for purposes of Sarbanes-Oxley compliance and responsible for developing a structure and process to maintain the corporate-wide compliance with Sarbanes-Oxley requirements.
  • Accountable for the accurate creation and/or review of budgets and forecasts for department GAE and income accounts.
  • Stay abreast of industry practices and benchmark for opportunities to improve the efficiency and effectiveness of the Department. Autonomously defines long-range business plan in a manner that considers all key cross functional intersection points and dependencies.
  • Continually find ways to streamline job processes, apply accounting theories and methodologies, reduce unnecessary costs, increase cash flow, improve labor productivity, and lead/drive cross-functional projects.
  • Direct and lead cross-functional projects and/or workgroups. Promotes an effective project / functional environment. Plans and assigns broad objectives across multiple projects / functions and ensures implementation through other leaders. Actively leads through vision, providing leadership for project / function through direct application of expertise, through consultation with others and/or through leadership team. Manages their organization through one or more managers.
  • Provides leadership, mentoring, guidance and professional training to managers and associates.

Qualifications:
  • Experience: 12 + years career experience in accounting and financial operations, including experience in Accounts Payable, Accounts Receivable, Retail Accounting Operations and/or Distribution Center Accounting/Inventory Operations.
  • Education: Bachelor's degree; Advanced degree preferred; or equivalent in a relevant field.
  • Decision Making Skills: Decisions directly impact the strategic planning and direction of projects/functional organization's) managed. Poor decisions impact overall financial and business unit results, can cause additional expenditure of resources, and can risk the successful completion of projects. Make decisions by applying advanced principles, theories and concepts requiring extensive expertise and business acumen. Receives strategic direction for long-range goals in the form of broad business objectives. Autonomously defines long-range business plan.
  • Problem Solving Skills: Assessment of the problem involves analysis of numerous factors, both internal and external to the project / function to solve extremely complex problems. Often involves consideration of untested and evolving technologies, processes, and methodologies. Applies high level of expertise and core competencies gathered across large segments of the business unit or function to solve problems.
  • Leadership Skills: Promotes an effective project / functional environment. Plans and assigns broad objectives across multiple projects / functions and ensures implementation through other leaders. Actively leads through vision, providing leadership for project / function through direct application of expertise, through consultation with others and/or through leadership team.
  • Influencing Skills: Effective internal and external interactions, secured through exemplary influencing skills are required to achieve major goals of the business unit. Interactions contribute to high level identification, commitment and implementation of project and/or functional initiatives.
  • Professional Expertise: Applies a high level of expertise across large segments of a business or function. Has extensive experience in several business units or functions. Has a high level of expertise and a full understanding of the business environment.

Preferred Qualifications:
  • SAP expertise with Accounts Receivable, Accounts Payable, Treasury Accounting Operations and/or Distribution Center Accounting Operations

#LI-RC1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

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The Company
HQ: Chicago, IL
10,000 Employees
Year Founded: 2018

What We Do

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies.

As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

Why Work With Us

We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQChicago, IL
Carlisle, PA
Landover, MD
Mauldin, SC
Quincy, MA
Salisbury, NC
Scarborough, ME
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