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We are seeking an operationally grounded, commercially savvy Director of People Business Partnering – Supply Chain & Fulfillment to lead our Supply Chain HRBP team and serve as the primary strategic people partner to our Supply Chain executive leadership. In this role, you will bridge people strategy with operational execution—ensuring our network of fulfillment centers (FCs), distribution nodes, and logistics teams are structured, staffed, and led to hit aggressive safety, throughput, quality, and cost-per-unit targets.
Leading a team of field and regional HR Business Partners, you will drive systemic, multi-site workforce planning, navigate peak season operational surges, optimize FC leadership structures, and lead front-line retention and talent development initiatives. If you thrive in the fast-paced, high-volume rhythm of industrial operations, know how to speak the language of plant and GM leadership, and can translate workforce analytics into operational P&L gains, this role is built for you.
How you will achieve success:
Lead, develop, and coach a multi-site team of People Business Partners embedded across our fulfillment center network, setting clear standards for operational rigor, safety alignment, labor relations, and employee engagement.
Serve as the strategic advisor to the VP of Supply Chain, Regional Operations Directors, and General Managers (GMs), translating operational KPIs (e.g., cost per unit, safety incident rates, attrition) into actionable talent and staffing solutions.
Lead network-wide workforce planning, seasonal peak surge strategies, and labor modeling in lockstep with Finance and Operations to optimize headcount, shift scheduling, and labor costs.
Partner with operations leadership to design and optimize FC organizational structures (from frontline associates to GMs), balancing spans of control, operational shift patterns, and budget targets.
Guide senior leaders through critical organizational transformations, automation rollouts, new facility launches (greenfield/brownfield), and network realignments while maintaining site stability and positive employee relations.
Build and institutionalize succession planning and leadership pipelines across field operations (Area Managers, Operations Managers, Assistant GMs, and GMs) to establish a sustainable internal talent bench.
Develop and deploy targeted retention, engagement, and attendance strategies for hourly frontline teams to directly curb voluntary turnover and enhance shift reliability.
Implement performance management frameworks that drive operational discipline, safety standards, productivity targets, and leadership accountability across all facilities.
Partner with Total Rewards to establish competitive frontline compensation structures, shift differentials, and seasonal incentive programs that balance talent attraction with margin preservation
What experiences will help you in this role:
- Experience: 8+ years of progressive HR/People leadership, with a strong focus in high-volume, multi-site supply chain, logistics, fulfillment/distribution, manufacturing, or industrial environments.
- People Management: 3+ years directly managing, coaching, and developing distributed field or site HR Business Partners.
- High-Volume Workforce & Operational Planning: Demonstrated expertise in end-to-end workforce planning, shift scheduling models, and seasonal surge/peak ramp-up strategies in close partnership with Operations and Finance.
- Frontline & Operational Metric Fluency: Proven ability to leverage operational KPIs, attendance data, labor utilization, turnover analytics, and cost-per-hire metrics to influence GM and VP-level operational decisions.
- Organizational Design & Field Change Management: Demonstrated success leading shift restructures, facility turnarounds, facility launches, or automation/technology deployments within warehouse or industrial environments.
- Willingness to Travel: Ability to travel regularly (up to 30–50%) to fulfillment centers across the network to maintain high visibility and connection with floor-level operation
- Frontline Labor Acumen: Deep understanding of positive associate relations, wage and hour compliance, OSHA guidelines, and mitigating employment risk in non-exempt work environments.
- Executive Influence: Ability to build instant credibility with both warehouse floor associates and senior supply chain executives; comfortable holding operations leaders accountable to people and culture commitments.
- Education & Credentials: Bachelor’s degree in Business, Human Resources, Supply Chain Management, Organizational Development, or related field (or equivalent practical experience); SPHR, SHRM-SCP, or Lean/Six Sigma certifications..
Skills Required
- 8+ years of progressive HR or People leadership experience
- Experience in high-volume, multi-site supply chain, logistics, fulfillment, distribution, manufacturing, or industrial environments
- 3+ years managing, coaching, and developing distributed field or site HR Business Partners
- Expertise in workforce planning, shift scheduling models, and seasonal surge or peak ramp-up strategies
- Experience using operational KPIs, attendance data, labor utilization, turnover analytics, and cost-per-hire metrics
- Experience leading organizational design, facility turnarounds, facility launches, or automation and technology deployments
- Ability to travel regularly, up to 30–50%, to fulfillment centers across the network
- Understanding of associate relations, wage and hour compliance, OSHA guidelines, and employment risk mitigation
- Ability to influence warehouse associates and senior supply chain executives
- Bachelor’s degree in Business, Human Resources, Supply Chain Management, Organizational Development, or a related field, or equivalent practical experience
- SPHR, SHRM-SCP, or Lean/Six Sigma certification
Spreetail Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Spreetail and has not been reviewed or approved by Spreetail.
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Healthcare Strength — Feedback suggests employee medical premiums are fully covered and health coverage is viewed as affordable and valuable. Employer-paid premiums, mental-health resources, telehealth, and dental/vision options are highlighted as meaningful benefits.
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Leave & Time Off Breadth — Feedback suggests salaried staff have untracked PTO while hourly employees receive substantial PTO, alongside paid parental leave and volunteer time. Generous time-off policies are described as a standout aspect of the package.
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Flexible Benefits — Feedback suggests eligible corporate employees can work remotely, in-office, or hybrid under a “Work Your Way” policy. Flexibility combined with wellness programs, home-office reimbursement, and donation matching adds practical value.
Spreetail Insights
What We Do
Spreetail is an ecommerce growth partner focused on accelerating brands and channels to compete for tomorrow’s ecommerce customer. Our ecommerce experts purchase products from world-class vendors, list these top brands on marketplace giants such as Amazon, Walmart, Target, and eBay, and fulfill orders with next-day speed. Our completely home-grown software helps us provide unmatched value to our vendor partners, channel partners, and the millions of customers we delight nationwide. Joining our team is a once-in-a-lifetime opportunity to build one of the fastest-growing ecommerce companies in history, while working in a culture that promotes intense results and meaningful relationships.
Why Work With Us
Spreetail offers the opportunity to stretch your skills, supporting you as you grow both personally & professionally, all while prioritizing our commitment to building lasting relationships. We’re always on the lookout for talented new team members to help us add new brands & channels. We’re building something big. The best news? You can join us.
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