Director - HR Technology & Workforce Insights

Description and Requirements
Role Value Proposition:
This is an integral role within the Employee Experience organization in Corporate Systems IT, supporting HR Technology and Data portfolio. This is an exciting time to join the Employee Experience organization as we innovate with cutting-edge technology, collaborate with business leaders, and continue to transform MetLife's Employee Experience.
The Director of HR Technology and Data will be responsible for developing strategies to support HR Technology and people analytics teams. This role will focus on building, supporting, and enhancing the HR Technology footprint in liaison with HR Digital and Data Teams and enable the building of a contemporary HR technology stack and best-in-class employee experience.
Key Responsibilities:

• Collaborate with HR teams to develop and execute an HR technology roadmap to support the organization's goals and objectives.
• Support a global footprint of large and small technology applications that support and enable HR business processes.
• Develop metrics to gauge the effectiveness of HR technologies and processes; identify opportunities to streamline and standardize technology to improve efficiency and ensure legal compliance.
• Work with HR users to review the efficacy and relevance of HR systems and recommend modifications as part of IT Governance.
• Lead the onshore and offshore development teams, define strategy, develop production support strategy, and develop reporting solutions, dashboards, and analytical tools required to drive organizational insights
• Partner with HR on the selection, implementation, and optimization of all HR-related technology, (i.e. talent management, learning, ERP).
• Collaborate with key stakeholders across the organization to understand business needs, gain buy-in for HR Technology, suggest and lead improvement initiatives, and drive alignment with strategic objectives.
• Monitor KPIs/OKRs to identify trends to improve technology, processes, and service delivery for a best-in-class employee experience.

Essential Business Experience and Technical Skills:
Required:

• Undergraduate degree required, MBA or other advanced degree preferred.
• Minimum of 8+ years' experience with HR Technology. HR Reporting and workforce analytics/management too (e.g. Crunchr, Visier) are preferred.
• 5+ years of experience in Cloud.
• Experience managing large cross-functional teams in a complex environment.
• Executive presence in communicating with all levels of the organization; excellent interpersonal skills with the ability to build strong relationships, influence, and collaborate with stakeholders.
• Deep knowledge of human capital management technologies, and an ability to translate business needs into technology needs.
• People Analytics experience is required.
• Experience in HR business processes at a global level.
• Demonstrated success with the implementation of ERP solutions.

Preferred:

• Exposure to modern AI concepts such as generative AI, various models of machine learning, large language models, conversational AI (chatbot, etc.)
• Experience with the latest HR Technology and trends.
• Proven experience managing high-performing teams.
• Finance industry experience in a complex enterprise is preferred.
• Experience working in and/or certification in the SAFE Agile model.
• Experience delivering complex IT solutions in a large, matrixed corporate environment.
• 10-15 years of experience within HR Technology delivery.
• Accomplished change management leader, able to operate effectively in a highly matrix environment.

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The salary range for applicants for this position is $150,000 - $185,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$150,000 - $185,000
#BI-Hybrid