Director, HR Operating Office & Compliance, AMER

Job Description:

This HR/Ethics & Compliance role connects strategy to execution by combining HR transformation, operations, governance, compliance, audit readiness, controls, policy enablement, and AI/technical deployment. It serves as a practical operating bridge across HR leadership, Compliance, and cross-functional partners.

Experience

Key Responsibilities

• Ensure HR and Ethics & Compliance priorities are translated into clear processes, routines, accountabilities, and measures of success.
• Drive operational excellence by standardizing, simplifying, documenting, and improving HR and Ethics & Compliance processes, controls, and service delivery practices across the function.
• Provide strategic direction and implementation guidance to the Americas Ethics & Compliance program, enabling the Ethics & Compliance team to deploy initiatives through executive messaging and outreach, initiative prioritization, data-driven measurement of process and program effectiveness, and utilization of new technology and AI functionalities across the organization.
• Lead HR transformation initiatives, including process redesign, technology enhancements, automation, self-service solutions, outsourcing opportunities and new ways of working that improve effectiveness and the employee and manager experience.
• Develop metrics, dashboards, executive reporting, and governance updates that convert operational performance, compliance findings, risks, and trends into actionable and measurable insights.
• Lead cross-functional programs and strategic initiatives with strong governance, stakeholder engagement, change management, risk tracking, and delivery discipline.
• Influence senior stakeholders and drive adoption of consistent processes, tools, controls, governance expectations, and ways of working.
• Lead and develop team members where applicable, fostering accountability, collaboration, operational discipline, and continuous improvement.

Experience

• Significant experience in HR Operations, HR Governance, HR Compliance, HR Transformation, Program Management, or related discipline.
• Experience providing strategic direction and implementation guidance to Ethics & Compliance, Legal, Risk, or Audit programs, including stakeholder communications and process and effectiveness measurement.
• Experience operating in complex, matrixed, or global organizations and influencing outcomes across multiple stakeholder groups.
• Demonstrated ability to build governance mechanisms, strengthen controls, improve service delivery, and drive consistent execution of HR priorities.
• Experience leading large-scale projects, transformation efforts, change initiatives, and operational improvement programs.
• Strong capability in executive communication, stakeholder management, problem solving, project planning, and risk management.
• Experience using HR systems, data, reporting, dashboards, and insights to inform decisions and improve operational performance.

Additional Information:

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles and Detroit). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

The annual salary range for this position is $164,450 - $215,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.  

Benefits available with this position include:  

• Medical, vision, and dental insurance, 

• Life insurance,  

• Short-term and long-term disability insurance, 

• 401k, 

• Flexible paid time off, 

• At least 15 paid holidays per year, 

• Paid sick and safe leave, and 

• Paid parental leave. 

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.  For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. 

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. 

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