Director of HR, India and Egypt

We’re looking for a Director of HR, India and Egypt to join our team. This senior leadership role is all about shaping and scaling the people strategy that powers our global production operations. Reporting directly to the Vice President of Egypt and India Operations, and partnering closely with the global People team, you'll provide strategic HR leadership in a dynamic, fast-paced, and results-driven environment.

You'll partner with leaders and lead our HR teams across India and Egypt to design and implement foundational, scalable HR practices that enable a unified and efficient BPO model. This means driving alignment across regions, strengthening our employee experience, and ensuring HR processes are consistent, effective, and built to support growth at scale. 

This is a high-impact role for an HR leader who can blend strategic vision with operational excellence–someone who can create scalable systems, guide leaders through change, and support a distributed workforce across diverse cultures and geographies.

As the Director of HR, India and Egypt, you’ll:

• Lead HR development activities. You'll develop and implement standardized HR operational practices across Egypt and India, focusing on compensation, benefits, levelling, and culture. 
• Unify HR operations. Lead the operational integrations to develop consistent HR practices across locations.
• Provide strategic guidance and oversight. Evaluate and provide strategic guidance to the Egypt and India HR teams, addressing gaps and practices. 
• Manage HR systems and vendors. Oversee the HRIS processes, including advising and leading on systems changes. 
• Act as a strategic partner. Serve as a strategic HR partner and advisor to the Vice President of Egypt and India Operations and collaborate with leadership to align HR operations with business goals.
• Manage and coach teams. Support and manage HR teams in India and Egypt, including recruitment, onboarding, and ongoing development.

Office-only: For this role, we're currently considering candidates who live within a commuting distance of our offices in London or Barcelona. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

• Experienced in global HR operations. You have 8–10 years of experience in HR, including HR operational leadership, and 3+ years of experience managing HR operations in India and/or Egypt, with strong knowledge of local employment legislation.
• A strong leader. You have demonstrated leadership in managing diverse teams across multiple geographies.
• An exceptional project manager. You have exceptional project management skills, with experience managing multiple complex initiatives simultaneously.
• A trusted partner. You provide strategic advice and coaching to leaders in Assist/Production Operations.
• A problem solver. You address complex challenges with confidence and agility, iterating as needed.
• Expert in HR systems and compliance. You have expertise in HR systems and transitions, as well as a strong knowledge of compliance and risk management in HR operations.

• An innovator. You design and execute programs to unify operations and improve team performance.
• A collaborator. You work across departments to ensure the successful integration and maintenance of Egypt and India HR Operations.

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.