Director, Head of Project Execution, Policy Systems

The Director, Project Execution, Policy Systems within the technology organization manages all the friction projects for PURE's Policy Administration Platform. In this role, you will be responsible for working with business stakeholders and IT Teams in order to manage and drive all friction related projects. You will also be responsible for building a high performing team where we encourage our team members to pursue not only their passions, but also their intellectual curiosities.

As part of this role, you impact this organization by:

Managing scope and requirements working with business stakeholders and IT teams.

• Collaborate with business stakeholders to understand friction business needs and manage friction backlog.
• Work with leadership, prioritize friction ideas for solution design and come up with solution options and high-level effort.
• Communicate the solution design, discuss options and gain consensus across stakeholders.
• Work with leadership to prioritize the execution of friction initiatives and socialize friction roadmap.
• Work with project leads, own end-to-end delivery of the prioritized items, clarifying scope, and socialize release/delivery plans to ensure alignment.
• Provide guidance to project leads on agile methodologies, elaborating requirements, authoring stories, defining acceptance criteria and obtaining signoffs.
• Report out on progress/team capacity for friction teams, outline dependencies/constraints and escalate issues as appropriate. 
• Analyze post go-live metrics to assess the success of friction initiatives, identify areas for improvement, and make recommendations.

Building a high performing team with great culture

• Be a servant leader ensuring the team have the resources they need to be successful (e.g., developing training plans for the team, removing any blockers).
• Encourage and facilitate a culture of openness and continuous improvement, where teams regularly seek ways to become more efficient and deliver higher-quality work.
• Work with other cross functional teams and pods, building a culture of open communication and trust.

This career is for you if you have:

• 10+ years of experience in the insurance industry with at least 5+ years of managing teams and backlogs.
• Good experience working on personal lines IT property and casualty insurance projects, with good understanding of insurance business processes and technologies (e.g., product development, quoting, underwriting, rating, workflow, business rules)
• Experience with insurance policy administration systems or business rules or decision support platforms
• Knowledge with 3rd party insurance data sources and interfaces such as ISO, LexisNexis, IVANS, etc.
• Good understanding of emerging technology space to improve customer satisfaction and reduce friction
• Knowledge of data concepts and how data gets transformed across platforms
• Needs only general instructions on work; can walk into a problem and analyze the underlying issue, and use judgment, creativity, and sound knowledge to develop and recommend solutions.
• Can influence internal customers to balance their requirements against what’s most appropriate for a world-class organization and find the right compromise.
• Strong consensus building skills and ability to convey technical concepts in a clear, understandable way

Prior Consulting experience is preferred. Familiarity in the insurance policy administration space is preferred, as well as experience in agile/scrum methodologies. This role occasionally may be required to work a few hours on a weekend and/or late night in support of scheduled system releases.
 

The base salary for this role can range from $145K - $165K, based on a full-time work schedule. An individual’s ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience.
 

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