Director, GTM Finance and Operations

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

The Opportunity:

Grow Therapy is seeking a Director to lead and scale our revenue systems, strategy, and insights across the entire go-to-market organization. Reporting to the CFO, you will oversee the alignment of Sales and Customer Success operations to drive predictable and efficient revenue growth.

You’ll shape the strategic and operational rhythms of our Commercial functions including Provider Experience, Enterprise and Primary Care. Working cross-functionally with senior leadership to inform revenue strategy and ensure scalable operations as we enter our next phase of growth. Operationally, you will own everything from GTM data infrastructure and analytics, to process optimization, forecasting, and systems governance. You’ll manage and develop a high-performing team across multiple disciplines, and serve as the single source of truth for Grow’s overall Commercial operation.

This is a unique opportunity to build a world-class team at a high-growth, mission-driven startup that’s transforming mental healthcare accessibility.

What You’ll Be Doing: 

• Own the Revenue Operations Strategy: Design and implement a scalable revenue operations framework.

• Build and Lead a Team: Mentor and lead a growing team of revenue operations professionals focused on systems, analytics, and process excellence.

• Drive Revenue Intelligence: Develop and maintain forecasting models, performance dashboards, ROI analysis, and KPI frameworks to provide actionable insights to leadership.

• Optimize the GTM Tech Stack: Oversee administration and evolution of Grow’s CRM (currently HubSpot), plus related tools (e.g., Aircall,), ensuring cross-system integration and data accuracy.

• Enhance GTM Efficiency: Partner with functional leaders to identify bottlenecks, design process improvements, and ensure operational consistency across the customer lifecycle.

• Build Grow’s Commercial Finance function: zero-to-one build of a dedicated Finance team supporting Grow’s commercial teams, including planning/forecasting, target-setting, reporting, and decision support.

• Instill an AI-first culture: develop and implement an AI roadmap to improve Sales and RevOps efficiency, eliminating toil and producing high-quality work at scale to support a rapidly scaling commercial team

You’ll Be a Good Fit If:

• You have 7–10+ years of experience in Revenue Operations, Sales Operations, Commercial Finance, and/or GTM Strategy roles, with 5+ years of people leadership experience.

• You’ve scaled RevOps from early-stage (Series A/B) through high growth (Series C+) and understand how to build sustainable systems from scratch.

• You have a strong grasp of sales methodologies, funnel management, forecasting, and data analytics.

• You’ve used AI to significantly improve the quality and efficiency of your team’s work, with demonstrated quantifiable impact 

• You’ve worked closely with cross-functional GTM teams and can inform senior stakeholders with data-driven insights.

• You’re a technologist with business acumen, who understands modern data architecture best practices — capable of designing for scale but also will roll up your sleeves to execute when needed.

Employment Type: Full Time, Exempt
Base Compensation:
NY Hybrid Commitment- $231,000- $252,000 USD 

This role is hybrid (onsite from our NYC hub location) three days per week: Tuesday, Wednesday, Thursday). We also travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Note: Please upload your resume in PDF format

Full Time Employee Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.

• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.

• Financial Wellness: 401(k) program and equity opportunities.

• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.

• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.

• Wellness & Development: Annual stipends to put towards personal & professional growth.

• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).

• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at [email protected]. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.