Director of GSI Operations

Job Description

Job Summary

This position provides an opportunity to build a career within an exciting market of the insurance industry.  The Director of GSI Operations is responsible for all administrative functions of the GSI business.  This role will establish technology, processes and staffing to profitably build the GSI business line.  This position will build relationships with our insurance professional partners and, when required at the partners’ request, build direct relationships with plan sponsors.  This role will be integral to the overall management of a book of business, managing opportunities from implementation to paid premium.  The position demands a high level of resourcefulness, effective communication, adaptability, and requires critical thinking and problem-solving to drive results and meet the goals of the overall organization. 

Responsibilities

• Build and continually improve processes working with the assistance of resources in Operations, and Sales, including:
  • Quoting calculators and proposal formats
  • Plan Enrollment / Onboarding of new plans
  • Policy Issuance Audit
  • Policy Cancellations
  • Policy Ports
  • Plan Re-enrollment
• Manage a small team of case designer and case managers.
• Understand and leverage Exceptional Risk Advisors’ enrollment capabilities, services and tools
• Proactively manage communication with the goal of improving enrollment and re-enrollment effectiveness
• Technology and Technology Development
• Actively engages with assigned advisors to understand their needs and provide tailored solutions.
• Collaborate with underwriters, advisors, and clients to gather required information and facilitate communication.
• Knowledge of carrier practices, policy contracts and provisions.
• Must be familiar with new business processes and various state requirements.

Requirements

• Strong growth and business development orientation
• Proficient in Microsoft Office – Word, PowerPoint, Excel
• Strong technical aptitude – ability to utilize and leverage technology and systems
• Strong organization skills/ability to manage multiple demands and priorities
• Excellent problem solving and critical thinking skills
• Projects confidence and enthusiasm about the company
• Outgoing, excellent communication skills – both written and verbal
• Ability to work/partner with a close team
• Results oriented

Education and Experience

• Bachelor’s degree or equivalent work experience
• 5+ years of related industry experience

Pay Details:

The base compensation range for this position is $100,000 - $160,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.