Director, Growth

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Join Sun Life's Client Solutions Centre (CSC) and lead breakthrough growth initiatives at the intersection of digital wealth, financial advice, and retirement planning. This is your opportunity to operate with startup agility inside a Fortune 500 company—building, testing, and scaling innovations that empower Canadians to own their future and retire with ease and confidence.

Reporting to the AVP, Growth & Execution within Sun Life Canada Group Retirement Services (GRS), you'll discover and incubate net-new growth opportunities that deepen member value and deliver measurable business impact. The CSC uniquely combines licensed advisors with a cutting-edge digital platform, supporting both active plan members and those transitioning through or remaining in Group Choices, our flagship post-employment offering.

What sets this role apart:

Entrepreneurial mandate – Own the full lifecycle from discovery to orchestrating execution

Digital-first innovation – Bring modern fintech thinking to Canada's retirement landscape

Cross-functional impact – Orchestrate delivery across Product, Digital, Marketing, Analytics, Sales, and Operations

Strategic visibility – Drive initiatives tied directly to Sun Life's vision as Canadians' lifelong financial partner

What will you do?

Drive Growth Discovery & Experimentation

• Own the end-to-end pipeline of growth opportunities—from hypothesis through validation to business case
• Monitor digital wealth, fintech, and retirement market trends to identify high-potential opportunities
• Design and orchestrate execution of structured tests (A/B tests, MVPs, pilots) using data, client insights, and market research
• Build and sequence a dynamic portfolio of experiments that continuously evolve our offerings

Scale Winning Initiatives

• Orchestrate cross-functional launches that transition successful pilots into business-as-usual operations
• Develop compelling business cases with rigorous financial modeling, KPIs, and ROI projections
• Transform learnings into actionable strategies with clear scale-ready roadmaps
• Champion member-centric experience design and activation strategies

Lead Through Influence

• Drive alignment and execution across diverse stakeholder groups including Product, Marketing, Data & Analytics, Sales, Operations, Risk, Compliance, and Legal
• Communicate insights through compelling storytelling that inspires action
• Cultivate a culture of experimentation, rapid iteration, and continuous learning

What do you need to succeed?

• 7–10+ years in digital wealth management, fintech, or consumer financial services
• Direct-to-consumer expertise with robo-advisors, fintech platforms, digital banks, or similar
• Proven experimentation track record – designed, ran, and scaled pilots or new product features from concept to launch
• Entrepreneurial DNA – demonstrated success navigating ambiguity and creating clarity
• Analytical excellence – transform complex data into actionable insights and growth strategies
• Cross-functional orchestration – build consensus and drive execution across multidisciplinary teams
• Communication mastery – influence stakeholders at all levels through compelling narratives

Preferred

• Deep understanding of investing, portfolio construction, and savings behaviors
• Experience with agile delivery frameworks and lean startup methodologies
• Bilingualism (French/English) required for Quebec postings only

What does success look like?

Your impact will be measured by: - Velocity and quality of validated ideas progressing through the innovation pipeline - Pilot performance against adoption, engagement, conversion, and revenue targets - Business case accuracy and realized ROI - Cross-functional effectiveness and partner satisfaction - Cultural advancement of CSC's test-and-learn capabilities

Why This Matters

Every experiment you run, every insight you uncover, and every initiative you scale has the potential to improve real lives and financial futures. You'll play a pivotal role in helping Canadians navigate one of life's most important journeys—achieving financial security in retirement.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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