Director of Growth Sales

Posted 14 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
250K-300K Annually
Mid level
Software
Autonomous IT for the modern enterprise.
The Role
Lead and scale Atera's mid-market sales team in New York City. Own segment targets and pipeline health, manage and coach AEs and AMs, forecast and report performance, build sales processes and playbooks, recruit and onboard sellers, partner with Sales Ops/Marketing/SDRs, engage in high‑value deals as a player-coach, and drive C-level engagement and AI-native selling strategies.
Summary Generated by Built In
Description

About Atera

Atera builds IT management software powered by Action AI - autonomous technology that manages and optimises IT environments. RMM, helpdesk, ticketing, and automation in one platform. Trusted by 13,000+ customers in 120+ countries. We're building the future of autonomous IT.

About the role

We're looking for a Director of Sales to lead Atera's mid-market sales team in New York City - our engine for winning and growing strategic customers with high velocity. You'll manage a team of Account Executives and Account Managers selling and upselling a product IT leaders genuinely love: a trusted, disruptive AI-powered platform that's reshaping IT management worldwide. With Robin, our native AI agent built directly into the platform, Atera is leading the charge in autonomous IT, and was recently named a Visionary in the Gartner Magic Quadrant for Endpoint Management Tools.

If you've built and scaled enterprise SaaS sales teams, know how to win complex deals with C-level buyers, and want to help shape a sales org from the inside - this role is for you.

What you'll be responsible for

  • Own the mid-market segment's sales targets and pipeline health
  • Manage, coach, and develop a team of Account Executives and Account Managers, driving performance against quota and professional growth
  • Report on team performance, forecasting, and pipeline metrics to Sales Leadership
  • Build and refine sales processes, playbooks, and methodology tailored to enterprise motion and large deal cycles
  • Recruit, hire, and onboard AEs and AMs as the team scales
  • Partner with Sales Ops, Marketing, and SDRs to improve pipeline quality, conversion, and handoff to Customer Success
  • Act as a player-coach where needed: get into deals, help close, and model the behaviors you want the team to adopt
  • Lead C-level engagement strategy - coach the team on how to navigate CTO, CIO, and CISO relationships across complex, multi-stakeholder sales cycles
  • Champion the use of AI-native selling techniques and help the team position Atera's AI capabilities (Robin) effectively against the competition
Requirements

Requirements:

  • 4+ years of sales management experience spanning at least 2 different companies
  • Proven track record managing a team quota of $2M+ and driving consistent attainment
  • Experience selling deals with an average contract value of $50K+, with C-level (CTO, CIO, CISO) as the primary ICP
  • Demonstrated success in SaaS B2B sales, selling technically complex products
  • Proven track record of success selling into North America markets
  • Strong leadership skills with direct experience managing a team of Account Executives 
  • Based in or willing to relocate to the New York City area - this role requires regular presence at our One Penn Plaza office

Advantages:

  • Prior experience selling native AI products or AI-powered platforms
  • Technical IT knowledge or experience selling into IT professionals and infrastructure teams

Benefits and compensation

For this position, we offer a total annual salary of: $250,000 - $300,000 (base + variable). In addition Atera offers comprehensive Health and Vision benefits, 401K matching, and a generous PTO plan.

At Atera, we operate under a hybrid model, allowing our employees the flexibility of three office days per week in our beautiful One Penn office, enabling collaboration and connection while also accommodating remote work arrangements.

Dedicated to fostering a culture of equality, diversity, and inclusion, Atera is committed to eradicating discrimination in all its forms. We value the unique perspectives and contributions of each individual and strive to create an environment where all employees are empowered to thrive. Our recruitment process is merit-based, ensuring that qualified candidates are considered regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

We are dedicated to building a workforce that reflects the diversity of society and our customer base, and we are committed to creating an inclusive environment where every employee feels valued, respected, and empowered to excel.

About Atera

Atera is transforming the world of IT management with an all-in-one platform that unifies Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and the industry’s first autonomous IT agent. Our AI-powered technology allows IT professionals to resolve issues before users even notice, improving productivity, scalability, and service delivery at every level.

We serve managed service providers (MSPs), internal IT teams, and global enterprises across industries, and we’re just getting started.

Skills Required

  • 4+ years of sales management experience spanning at least 2 different companies
  • Proven track record managing a team quota of $2M+ and driving consistent attainment
  • Experience selling deals with an average contract value of $50K+ with C-level (CTO, CIO, CISO) as primary ICP
  • Demonstrated success in SaaS B2B sales selling technically complex products
  • Proven track record of success selling into North America markets
  • Direct experience managing a team of Account Executives
  • Based in or willing to relocate to the New York City area with regular presence at One Penn Plaza
  • Prior experience selling native AI products or AI-powered platforms
  • Technical IT knowledge or experience selling into IT professionals and infrastructure teams
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The Company
405 Employees
Year Founded: 2011

What We Do

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

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