Director, Global Supplier Quality

Posted 12 Days Ago
Be an Early Applicant
4 Locations
In-Office
Senior level
Hardware • Semiconductor • Quantum Computing • Manufacturing
The Role
The Director of Global Supplier Quality leads supplier quality governance for semiconductor manufacturing, ensuring compliance, performance management, and driving continuous improvement initiatives across international suppliers.
Summary Generated by Built In

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Shift:

The regular hours for this position are day shift.

Job Description:

FormFactor is seeking a senior leader to lead and scale the company’s Global Supplier Quality capability across a diverse, international supply base supporting advanced semiconductor probe card manufacturing. This role is accountable for establishing consistent supplier quality governance, disciplined execution, and measurable performance across regions to prevent quality escapes, reduce variability, and support predictable manufacturing and customer outcomes. 

The Director, Global Supplier Quality owns supplier quality strategy, operating rhythm, and performance management—ensuring suppliers worldwide meet FormFactor’s quality, compliance, and change control expectations while enabling business growth and supply continuity. 

 

Key Responsibilities:

Global Supplier Quality Governance 

  • Define and deploy FormFactor’s global supplier quality governance model, including standards, decision forums, escalation paths, and regional deployment. 

  • Ensure consistent application of supplier quality processes and expectations across regions and sites. 

  • Establish and review global supplier quality metrics, including escapes, SCAR performance, repeat issues, and risk trends, providing visibility to senior leadership. 

Supplier Quality Controls & Data Reviews 

  • Facilitate regular supplier quality controls and data reviews with critical suppliers, leveraging SPC, control plans, audit results, and leading indicators. 

  • Ensure supplier data is used effectively to detect risk early and drive preventive actions. 

Supplier Qualification & Change Control (CCB Leadership) 

  • Lead supplier quality requirements for supplier selection and qualification globally, with particular focus on critical and high-risk suppliers. 

  • Serve as Change Control Board (CCB) lead for supplier initiated changes (process, material, equipment, capacity), ensuring disciplined risk assessment, approval, and validation. 

  • Ensure consistent requalification and readiness following approved supplier changes. 

Supplier Issue Management, SCARs & 8D Rigor 

  • Drive rigor, consistency, and accountability in SCAR and 8D execution across the global supply base. 

  • Ensure root cause analyses address systemic issues and result in sustainable corrective actions. 

  • Track SCAR cycle time, effectiveness, and recurrence to continuously raise supplier performance. 

Continuous Improvement & Supplier Performance 

  • Lead global continuous improvement initiatives to reduce defects, variability, and recurring supplier issues. 

  • Promote prevention based supplier quality practices over inspection based containment. 

  • Partner with Strategic Sourcing on supplier development and long-term performance improvement plans. 

Cross Functional & Customer Interface 

  • Serve as the global Quality interface to Supply Chain, Operations, Engineering, Customer Quality, and Strategic Sourcing on supplier quality matters. 

  • Support customer interactions related to supplier quality performance, metrics, audits, and corrective actions, as required. 

 

Preferred Qualifications:

  • Bachelor’s degree in Engineering, Quality, or a related technical discipline. 

  • 12+ years of experience in Supplier Quality, Manufacturing Quality, or Quality Systems within semiconductor, electronics, or advanced manufacturing environments. 

  • 7+ years of people leadership experience, including managing managers or senior engineers in global or multisite organizations. 

  • Strong working knowledge of supplier audits, quality systems, manufacturing process controls, change control aligned with statistical-based qualification practices, corrective action processes, and structured problem solving. 

  • Proven experience managing global suppliers and complex, international supply chains. 

  • Strong executive communication skills and ability to influence across regions and functions. 

  • ASQ or equivalent quality certifications (CQE, CQA, Six Sigma). 

  • Experience in semiconductor manufacturing environments, including familiarity with precision electromechanical components and their associated manufacturing processes, quality controls and failure modes. 

  • Demonstrated success building or scaling global supplier quality organizations and operating models with quantifiable business impact. 

Leadership Competencies:

  • Global, enterprise mindset with strong governance orientation. 

  • Ability to balance consistency with regional execution realities. 

  • Clear decision-making, accountability, and follow-through in complex, cross functional environments. 

  • Strong talent builder capable of developing global leaders and teams. 

  • Strong communication ability across all levels and cultures. 

 

Outcome Focus: 

This role exists to ensure globally consistent supplier quality performance, rigorous change control, and disciplined issue resolution—reducing quality escapes and enabling stable, predictable manufacturing and customer satisfaction worldwide. 

Skills:

Coaching, Customer Engagement, Data-Driven Decision Making, Global Supply Chain Strategy, High Precision Manufacturing, ISO 9001, Lean Six Sigma (LSS), Measurement Systems Analysis (MSA), Quality Analysis, Quality Management System (QMS) Compliance, Root Cause Analysis (RCA), Statistical Process Control (SPC), Succession Planning, Supplier Development Programs, Supplier Risk Management, Supply Chain Quality

Education & Experience:

Minimum of 12+ years of relevant experience in leadership roles, with a Bachelor’s degree; or 10 years and a Master’s degree; or a PhD with 8 years experience; or equivalent experience | Required

Equal Employment Opportunity Statement

FormFactor is an equal opportunity employer. FormFactor complies with all national, state, and local laws that seek to promote equal opportunities for any applicant or employee without regard to age, race, color, gender, gender identity/expression, national origin, sexual orientation, religion, disability, marital status, pregnancy or related condition, military service, or any other legally protected characteristics. These protections apply to all aspects of employment, including but not limited to, recruitment, hiring, training, promotions, and compensation.

For roles that are designated as remote-eligible, employees cannot be located in: AL, AK, AR, DE, GA, HI, IL, IA, KY, LA, ME, MD, MS, MO, NE, NV, NJ, NM, ND, OK, PA, RI, SC, SD, TN, WV, WI, WY. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. A role is remote-eligible only when it is listed as "Remote" in the job location.

Skills Required

  • Bachelor's degree in Engineering, Quality, or related technical discipline
  • 12+ years of experience in Supplier Quality, Manufacturing Quality, or Quality Systems
  • 7+ years of people leadership experience
  • Strong working knowledge of supplier audits and quality systems
  • Proven experience managing global suppliers and complex supply chains
  • Strong executive communication skills
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The Company
1,903 Employees
Year Founded: 1993

What We Do

FormFactor, Inc. is a leading provider of essential test and measurement technologies for the semiconductor industry, offering products like probe cards, analytical probes, and cryogenic systems to support the full integrated circuit (IC) life cycle.

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