Director, Global Logistics

Posted 3 Days Ago
Be an Early Applicant
Boston, MA, USA
Hybrid
150K-200K Annually
Expert/Leader
Hardware • Internet of Things • Logistics • Software • Big Data Analytics
Every shipment matters.
The Role
Lead and scale global fulfillment, 3PL and warehouse networks, freight forwarding, and customs compliance. Own freight strategy, 3PL performance, WEEE and Duty Drawback programs, lithium battery DG handling, and coach a global management team to enable rapid international growth and cost savings.
Summary Generated by Built In

At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full.


We believe (and live!) four core values:

  • Transparency First: We make everything visible so that everyone can operate better
  • Always strive to make things simpler
  • We are One Team, we have each other's backs
  • Relentless iteration to optimize and improve


Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.


As the Director of Global Logistics, you own how Tive hardware moves around the world. You lead three connected functions spanning Fulfillment, Logistics, and Customs. Together they cover every daily order transaction, every freight lane from factory to warehouse and warehouse to warehouse, and every border our products cross. Your network spans Tive-operated warehouses and 3PL partners across North America, Latin America, Europe, Africa, and Asia, shipping millions of trackers to customers in more than 50 countries each year.

 

This is a builder's role. You will own our global 3PL partnerships and warehouse network, select and manage our freight forwarders and customs brokers, and set the customs strategy that opens challenging new markets as Tive expands globally. You will lead experienced managers and established programs, while scaling the network to support 50% year-over-year growth. We are looking for a leader who is equally comfortable setting network strategy and jumping in to clear a customs hold. You fill gaps, you move fast, and you make things simpler.


Our ideal candidate has:

  • 12+ years leading global logistics, fulfillment, and supply chain operations
  • 5+ years leading managers and building global teams
  • Bachelor’s degree in Supply Chain or related field required, MBA preferred
  • Proven success owning 3PL strategy, contracts, and performance
  • Deep experience managing global air, ocean, and ground freight
  • Track record managing freight forwarder and customs broker relationships
  • Working knowledge of customs compliance, HTS classification, and Incoterms
  • Experience with WEEE, Duty Drawback, and IOR programs
  • Dangerous Goods (DG) experience with lithium batteries 
  • Hands-on leader and doer who fills gaps
  • Strong communicator who leads cross-functional projects
  • Data-driven, detail-oriented, and process-focused
  • Professional experience with ERP systems (NetSuite strongly preferred)


What you’ll be doing:

  • Lead daily global fulfillment, order planning, and customer shipping
  • Own the global 3PL and internal warehouse network
  • Manage 3PL performance through KPIs, SLAs, and QBRs
  • Direct all freight from factory to warehouse and warehouse to warehouse
  • Select and manage freight forwarder and customs broker partnerships
  • Own global customs compliance across every market we serve
  • Maintain and scale WEEE compliance and Duty Drawback programs
  • Set the customs strategy for Expansion and challenging market entry
  • Lead, coach, and grow a global team of managers
  • Deliver cost savings across freight, warehousing, and fulfillment


Compensation:

$150,000 - $200,000 base salary

The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.


What does Tive offer?

  • A chance to join what may very well turn out to be the most important company in your career.
  • The autonomy and resources to build what you know how to build.
  • Work with a committed global team that have each others back.
  • Office-based or hybrid options. Your choice. 
  • Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.

Skills Required

  • 12+ years leading global logistics, fulfillment, and supply chain operations
  • 5+ years leading managers and building global teams
  • Bachelor's degree in Supply Chain or related field
  • MBA
  • Proven success owning 3PL strategy, contracts, and performance
  • Deep experience managing global air, ocean, and ground freight
  • Track record managing freight forwarder and customs broker relationships
  • Working knowledge of customs compliance, HTS classification, and Incoterms
  • Experience with WEEE, Duty Drawback, and IOR programs
  • Dangerous Goods (DG) experience with lithium batteries
  • Hands-on leader who fills gaps and executes operational tasks
  • Strong communicator who leads cross-functional projects
  • Data-driven, detail-oriented, and process-focused
  • Professional experience with ERP systems (NetSuite strongly preferred)

Tive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tive and has not been reviewed or approved by Tive.

  • Leave & Time Off Breadth Time off options include unlimited PTO and paid holidays. Feedback suggests PTO is viewed positively alongside flexible scheduling.
  • Flexible Benefits Work arrangements include flexible schedules and a remote-work program. Feedback suggests this flexibility supports work-life balance.
  • Healthcare Strength Core coverage includes medical, dental, vision, mental-health support, and life/disability insurance. Feedback suggests the overall package is solid.

Tive Insights

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The Company
HQ: Boston, MA
308 Employees
Year Founded: 2015

What We Do

Tive is the global leader in real-time supply chain visibility solutions. More than 500 global shippers, logistics service providers, and retailers use Tive to monitor shipment location and condition in real time, gain actionable insights, and ensure end-customer satisfaction. Tive’s cloud platform, patented sensor technology, and 24/7 Live Monitoring services reduce excursions and delays, minimize rejected loads, and decrease theft, damage, and spoilage. Customers count on Tive to ensure that shipments are delivered on time and in full—because every shipment matters.

Why Work With Us

At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We believe (and live!) four core values: - Transparency First: We make everything visible so that everyone can operate better - Always strive to make things simpler - We are One Team, we have each other's backs - Relentless iteration to optimize and improve

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