Director Fund Operations

Job Purpose:

Brightpoint Fund Services GmbH, a company of the Brightpoint Group, specializes in alternative investments and provides tailored fund administration solutions for venture capital and private equity funds managers.

For our Fund Operations division, we are looking for a Director Fund Operations (m/f/d) to join us as soon as possible.

In this role, you take overall responsibility for managing and further developing our Fund Operations function. You lead the German Fund Operations team, transform the team into a client-focused service unit with an offshore data-delivery operating model, ensure high quality service and governance standards, and build a scalable operating model between Germany and the India-based SSO team.

Key Responsibilities

·       Lead the German Fund Operations team from both a disciplinary and functional perspective, motivating employees, fostering a culture of continuous learning, and driving high performance in a service-oriented environment.

·       Own operational performance, quality standards, process reliability, and governance within Fund Operations.

·       Establish KPIs, quality controls, and standards for client communication, service quality, and operational workflows.

·       Act as the senior point of contact for selected clients, complex requirements, and escalations.

·       Manage and prioritize Fund Operations processes for venture capital and private equity fund structures.

·       Support the technical, professional, and personal development of Client Managers and Young Talents.

·       Drive the standardization and scaling of operational processes across Germany and the India-based SSO team.

·       Drive the optimization and further development of digital and AI-driven processes, automation, and system-based ways of working to enable scalable, high-quality operations.

Required Qualifications

·       Several years of leadership experience in a client-focused financial services business, ideally within alternative investment management, with a clear focus on responsible resources planning to ensure sustainable and effective operational execution.

·       Strong understanding of venture capital and private equity fund structures as well as operational end-to-end processes.

·       Experience in quality management, governance, KPI management and talent development.

·       Very good knowledge of financial assets, audit, accounting and transactions.

·       Experience in professional client communication and handling complex client requirements and escalations.

·       Strong understanding of and affinity for process standardization, AI-enabled quality control, and operational scaling.

·       Strategic mindset combined with a hands-on approach and strong operational execution skills.

·       Strong affinity for transforming client-oriented processes towards a data delivery operating model supported by the India-based SSO team

·       Fluent German and English skills, both written and spoken.

What We Offer

·       A key leadership role with significant scope to shape a scalable FundOps operating model.

·       The opportunity to actively develop team structures, quality standards, processes, and international collaboration.

·       Flexible and location-independent working model, with up to 10 days of mobile working per month.

·        30 days of annual leave plus additional days off on Christmas Eve and New Year’s Eve.

·        HVV Deutschlandticket with 100% employer subsidy.

·        Company pension scheme, fair compensation, and individual training opportunities.

·        Company fitness through EGYM Wellpass, free drinks, fresh fruit, and a dog-friendly office.