Our Opportunity:
Chewy is seeking a Director, Finance - Pharmacy Operations to lead our Pharmacy Finance team within the Operations and Customer Service organization. This leader will partner with business owners, HR, technologists, and other Finance leaders to the operating and capital expenditures for our Fulfillment Center and Compounding network in support of our mission. The role will directly own budgeting, forecasting, and reporting for these costs including CEO and CFO level interactions. The ideal candidate will have exceptional communication skills both written and verbal, successful relevant experience with Executive level engagement, and demonstrated success operating at depth to provide insights to deliver results. This role must balance many deliverables simultaneously, improve and transform processes and relationships across several different and expanding business models, and display strong leadership and development skills both with direct reports and across the broader organization. This role will report to the Senior Director, Operations Finance for Chewy. Your primary business partners are located at Chewy's Headquarters in Plantation, FL and the fulfillment center with pharmacy operations in Clayton, IN.
What You'll Do
- Deliver accurate budgets, forecasts, and reporting for Chewy's fulfillment center and compounding operations, using results to drive decisions that achieve financial plans
- Collaborate with Fulfillment, Logistics, Merchandising, and Marketing to improve decision-making and financial results
- Manage multiple projects simultaneously in a fast-paced environment
- Lead and develop a team of 4-5, including hiring and coaching to build a high-performing team
What You'll Need
- 10+ years of experience in finance or analytics; familiarity with e-commerce, CPG, or retail business models preferred
- MBA or equivalent experience preferred
- Experience in Supply Chain, Logistics, Fulfillment, distribution center, or operations
- Strong process and change management skills, including managing systems and stakeholders
- Exceptional written and verbal communication skills; able to distill complex information clearly and succinctly
- Strong data visualization skills and familiarity with BI tools and management reporting systems (Oracle preferred)
- Advanced analytical skills with ability to drill into details while also seeing the big picture
- Entrepreneurial, results-oriented leader with a hands-on approach; comfortable in both scaling and established environments
- Collaborative and meticulous, with strong ownership and execution focus
- Proven ability to self-start, manage multiple priorities, and deliver results in ambiguous, fast-changing environments
- Experience leading and building high-performing teams
- Light travel required
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
