Director, Executive Benefit Services - Remote (CST or EST)

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Hiring Remotely in USA
Remote
90K-110K Annually
Insurance
The Role

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity: 

Summary: 

This role is a key contributor within OneDigital’s Executive Benefits Practice providing a positive experience for Executive Benefits clients through the development and maintenance of strong relationships with clients. This position serves as a liaison between the plan sponsor, record-keeper, and the OneDigital Executive Benefits Consultant in order to resolve any plan administration or participant issues. The ideal candidate is passionate about client service, retention, and aspires to deepen their knowledge of executive benefits. They must possess deep and creative problem-solving skills and have outstanding communication and relationship management skills to ensure an exceptional level of service.  

Essential Duties and Responsibilities (includes but is not limited to): 

  • Act as the lead plan sponsor contact for all day-to-day plan administration issues and requests.  

  • Develop and maintain client administrative project calendars   

  • Follow through on all issues to satisfactory and timely resolution by coordinating with service providers, Executive Benefits Consultant and client.  

  • Create and present materials for plan review and enrollment meetings in conjunction with Executive Benefits Consultants  

  • Record and draft meeting minutes and ensure action items are completed timely  

  • Coordinate plan changes, vendor searches, plan corrections, document changes, plan design and fee analyses. 

  • Maintain and update information in CRM system according to required standards  

  • Research, follow up and resolve client inquiries and issues through effective interaction with clients, plan participants and Executive Benefits Consultants in a timely and professional manner  

  • Build relationships with clients and maintain open lines of proactive communication  

  • Identify and pursue additional sales opportunities within their book of clients  

  • Other duties may include, but not limited to: lead training sessions, documentation and improvement of client related processes and procedures, commissions administration and accounting 

 

Qualifications, Skills and Requirements: 

  • Ability to quickly form and maintain positive, productive relationships with clients.  

  • Strong business judgment  

  • Experience working with 409A retirement plans 

  • Ability to work and make decisions independently and as part of a team  

  • Excellent communication skills, both written and verbal; Writes, speaks, and presents clearly and succinctly across a variety of communication settings and adjusts communication style to audience   

  • Excellent customer service skills  

  • Superior attention to detail and follow-through  

  • Ability to work well independently and with minimal supervision  

  • Excellent organizational and time management skills; ability to successfully multitask and manage priorities effectively.  

  • Excellent computer skills in Microsoft Office Suite (Word, Excel and PowerPoint). Adobe, Teams and SalesForce  

  • Judgment and problem-solving skills based on precedent  

  • Stay current on company systems and procedures  

  • Critical thinking required for process improvement  

  • Problem solving is required for time sensitive client issues arise which require a prompt decision 

  • Access to highly confidential personnel and financial data  

 

Education, Training and Experience: 

  • Experience working with Nonqualified Deferred Compensation/409A plans

  • Experience working with Institutional-owned Life Insurance (COLI/BOLI/TOLI) 

  • Bachelor’s Degree required.   

  • 7+ years of relationship management experience within the institutional retirement services industry preferred 

  • Life & Variable Life insurance licenses preferred within first year of employment 

  • NQPC Certification required within first year of employment 

The typical base pay range for this role nationwide is $90,000 to $110,000 per year 

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance.  We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. 

To learn more, visit: www.onedigital.com/careers  

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

 

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

 OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!

OneDigital Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OneDigital Health and has not been reviewed or approved by OneDigital Health.

  • Healthcare Strength Healthcare options are described as broad and well-regarded, including medical, dental, vision, telehealth, mental-health resources, and related programs. This breadth is consistently positioned as a relative strength of the total package.
  • Leave & Time Off Breadth Time-off offerings include PTO, paid holidays, “Summer Hours,” and a community Day of Service. Flexible time-off approaches are highlighted positively across roles and locations.
  • Wellbeing & Lifestyle Benefits Wellbeing programs such as gym discounts, diabetes management, caregiving support, and reproductive health assistance add meaningful breadth. These lifestyle-oriented perks enhance the perceived value of the package beyond core insurance.

OneDigital Health Insights

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The Company
HQ: Atlanta, Georgia
2,966 Employees
Year Founded: 2000

What We Do

OneDigital’s team of fierce advocates helps businesses and individuals achieve their aspirations of health, success and financial security. Our insurance, financial services and HR platform provides personalized, tech-enabled solutions for a contemporary work-life experience. Nationally recognized for our culture of caring, OneDigital’s teams enable employers and individuals to do their best work and live their best lives. More than 75,000 employers and millions of individuals rely on our teams for counsel and access to fully integrated worksite products and services and the retirement and wealth management advice provided through OneDigital Investment Advisors. Founded in 2000 and headquartered in Atlanta, OneDigital maintains offices in most major markets across the nation. OneDigital has received the Glassdoor Employees’ Choice Award for Best Places to Work in 2023. For more information, visit onedigital.com.

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